Frontline IT Support Technician — First-Line Troubleshooter
Job in
Youngstown, Mahoning County, Ohio, 44502, USA
Listed on 2026-08-31
Listing for:
Community Correction Association
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Computer Repair / Support
Job Description & How to Apply Below
Community Correction Association is seeking an IT Support Specialist to be the first point of service for technical IT support across multiple sites in Ohio. You will assist colleagues with problems, triage issues, and escalate complex cases to the appropriate IT group as needed.
Responsibilities include documenting resolutions, maintaining PC hardware and software, supporting Microsoft 365, and training new staff on systems.
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