IT Admin

Are you passionate about technology and enjoy helping people solve technical problems?

We're looking for an IT Administrator to join our team and provide frontline support for employees in both office and production environments. This is an excellent opportunity for someone with IT help desk experience who wants to build their technical skills while gaining exposure to desktops, mobile devices, networking, warehouse technology, and end-user support.

• Serve as the primary point of contact for IT support requests via phone, email, and in person

• Troubleshoot hardware, software, and device-related issues for end users

• Support desktops, laptops, tablets, monitors, docking stations, printers, scanners, IP phones, barcode scanners, and mobile devices

• Image, configure, deploy, and refresh end-user hardware and peripherals

• Assist with new hire technology setup and equipment deployments

• Track, inventory, and asset-tag IT equipment

• Support production floor and warehouse technologies, including handheld scanners, label printers, and shop-floor workstations

• Perform basic network connectivity troubleshooting and wireless support

• Assist with conference room technology, audio/visual equipment, and digital signage

• Escalate complex issues to senior IT team members as needed

• At least 6 months of IT Help Desk, Desktop Support, or Technical Support experience

• Strong troubleshooting and problem-solving skills

• Excellent customer service and communication abilities

• Comfortable working directly with end users in office and operational environments

• Basic understanding of computer hardware, software, and networking concepts

• Ability to prioritize tasks and manage multiple support requests

• Eagerness to learn and grow within an IT organization

• Gain hands-on experience across a wide range of technologies

• Work in a supportive team environment

• Build skills in desktop support, hardware deployment, networking, and operational technology

• Opportunity to develop your career in IT while making a direct impact on daily business operations

We know great candidates don't always meet every qualification listed. If you have a passion for technology, enjoy helping others, and are eager to learn, we encourage you to apply.

This is a Contract to Hire position based out of Youngstown, OH.

The pay range for this position is $21.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Youngstown,OH.

This position is anticipated to close on Sep 15, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.…