Service Technician

Position Summary

The position of the Service Technician is to satisfy the customer needs. As a service technician, you will be required to perform your job duties and conduct yourself in a professional manner.

KEY RESPONSIBILITIES

Must be capable of working a scheduled swing shift.
Maintain equipment and surrounding area (keeping area clean).
Document all problems and potential problems.
Ensure all equipment is operating properly.
Must adhere to all S.O.P.s and safety rules, for the company and customer, and complete required safety training.
Provide technical assistance to the customer.
Must be able to work independently.
Informing supervisor of potential problems (i.e., material is low, parts are needed, customer problems, etc.)
Assist in the unloading and loading of material (Opta personnel must be present).
Direct responsibility for filling out expense reports correctly (following all rules pertaining to expenses).
Conduct special projects at the request of immediate supervisor.
Required to cover vacations schedule and open shifts.
Manufacturing locations of Opta equipment and customer sights are inherently dangerous. Therefore, good mobility, eyesight, and hearing are necessary.

SKILLS & REQUIREMENTS

High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
Must have a working knowledge of electrical systems.
Must be capable of working in a mill environment.
Must possess a sound mechanical aptitude.
Experience operating a forklift, conveyor, truck and trailer preferred.
Employee must be punctual and dependable. Overtime may be required, where needed.
Schedule may change with a short notice, based on Customer demand.
Frequently works with gloves and eye protection.

LOCATION:

Youngstown, Ohio