Hospice Admissions Coordinator

Position Summary

The Hospice Admissions Coordinator processes patient referrals, coordinates the admission of patients, and enters patient admission data after all requirements of hospice have been met.

• Support designated program area and/or region.
• Attend and participate in staff meetings, educational programs and community events, as requested.
• Communicate identified needs and potential solutions to supervisor.
• Receive and process referrals from physicians, patients, families, friends, and community.
• Contact physicians to secure an admission order; if not a Registered Nurse, ensure a nurse is present to take a verbal order or request a “script” to be faxed.
• Contact insurance companies for pre‑certification authorization.
• Schedule appointments with patients and families for informed consents and the RN assessment visit.
• Explain hospice services and benefits to patients, family members, and significant others, if needed.
• Inform appropriate team members of time of appointments.
• Complete admission process according to agency/corporate policy.
• Ensure proper notification of admission to assigned interdisciplinary team (IDT) and ancillary providers.
• Enter admission data into a third‑party system.
• Ensure patient chart is signed, dated, and turned over to Team Coordinator.
• Market referral sources.
• Contact long‑term care staff, hospital staff, and physicians to promote hospice services.
• Provide back‑up support for Hospice Care Consultant.
• Document marketing contacts, as directed.
• Perform other duties as assigned.

• High school diploma or GED required.
• Bachelor's degree preferred.
• Two (2) to three (3) years of related experience and/or training strongly preferred.
• An equivalent combination of education and experience will be considered.
• Experience communicating with physicians, nurses and other healthcare personnel highly preferred.
• Experience in insurance and Medicare/Medicaid billing and reimbursement preferred.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percentage.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties.
• Strong written and verbal communications.

• Ability to understand, read, write, and speak English.
• Articulates and embraces hospice philosophy.

• Regular standing, walking, and manual dexterity required.
• Ability to lift and move objects up to 25 pounds.
• Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.