Bartender

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Promotes events and programs.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Provides fast, friendly, professional beverage service to guests and beverage servers.
• Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
• Slices and pits fruit as required.
• Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
• Operates a cash register/POS System, rings proper amount into the register and gives the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedures; maintains integrity of all financial controls and responsibilities.
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor.
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Know cocktail ingredients and proper mixing and pouring techniques.
• Must be able to respond to visual and oral cues.
• Providing fast, friendly, professional service to racino guests, beverage servers and bartenders.
• Resolve customer service issues as quickly and efficiently as possible while maintaining company policy.
• Must present a well-groomed appearance.
• Must be able to use and control various mechanical equipment.
• Performing duties with a sense of urgency.
• Other duties, as needed

This job does not have any supervisory responsibilities.

High School diploma; or equivalent combination of education and experience.

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written…