Store Manager - Hubbard, OH

Purpose

The Store Manager is responsible for creating an excellent shopping experience for all customers, driving sales growth and profitability, and establishing an engaging work environment for all team members. The Store Manager leads an assigned retail store ensuring and maintaining store operational standards, key performance metrics and targets set forth by the company. The Store Manager provides leadership to the full store team resulting in excellent daily store conditions, a positive work environment that maximizes sales and profitability, and a unique, satisfying shopping experience for customers and employees.

The Store Manager is directly responsible for recruitment, selection, training, motivation, coaching and developing the store team to retain the best staff and deliver best‑in‑class operations. The Store Manager ensures all team members comply with company policies, procedures, and all City, State and Federal requirements.

• Provides leadership, coaching and development to store team members regarding their tasks, duties, role requirements and performance standards
• Creates a positive, safe, and clean store environment for team members and customers where they enjoy working and shopping
• Recruits talented, highly motivated, committed team members with positive attitudes who possess the skills and behaviours to successfully complete the role requirements using the established process, tools and resources set out by the company
• Trains, develops, mentors and coaches all team members to succeed within their roles today and into the future by upskilling them using best‑practice tools and techniques
• Takes genuine interest in the growth, development and success of all team members through rigorous job screening, feedback, teaching, mentoring and progressive disciplinary actions as required to ensure performance standards are met
• Consistently and effectively communicates across all stakeholders, including but not limited to store team members, District Managers, Regional Directors and other field team members
• Ensures the store operates according to the operational standards set forth by the company that maximises sales, profits and a world‑class shopping experience for our customers
• Provides leadership that results in excellent daily store conditions to include, but not limited to, required daily produce, meat and centre store department operations that fully adhere to the company’s operational standards and programs
• Maintains a clean, safe and secure work environment by owning the daily execution of Food Safety, Health & Safety and Compliance policies and practices in line with Company, Federal, State or City requirements
• Is responsible for key metrics of store operations, including sales, customer counts, margins, labour productivity, shrink and EBITDA metrics
• Analyses, understands and utilises operational/financial data to make appropriate and well‑thought‑out business decisions
• Is responsible for merchandising programme execution, all plan‑ograms, displays, price signs and tags and COOL signage
• Maintains a high standard of operation for customers which includes a full, fresh, clean and friendly place to shop on a consistent basis
• Manages inventory levels to the specific metrics of the store and ensures quality, freshness and effective rotation practices meet the company’s high standards
• Is responsible for an excellent fresh product offering and management, including in‑stock positions, conditions and shrink exposures
• Is responsible for the implementation and compliance with all company policies and procedures; this includes, but is not limited to, accounting procedures and practices, cash handling, inventory processes, loss prevention, payroll administration, sanitation, food safety, best methods, documentation, policy violations, administrative paperwork and initiating effective communication with the support team as needed
• Acquires Food Safety certification in accordance with company policies and City/State requirements
• Protects company property, funds and merchandise
• Deals with DSD vendors and holds them accountable to our vendor policies
• Supports competitive environment research
• Str…