Inspection Managed Account Sales Specialist

Inspection Managed Account Sales Specialist

Davis-Ulmer (DU) Family of Companies is a network of fire protection, life safety, and security service companies, powered by APi Group, protecting people and property across 30+ locations and 11 states.
Grunau Fire protection
, a division of the DU Family of Companies, traces its roots to 1920 and today serves customers across Wisconsin, Florida, Indiana, Ohio, and Pennsylvania. Built on a culture of sincerity, honesty, safety, and respect, Grunau's Youngstown, OH office delivers trusted fire protection and life safety solutions to the surrounding region.

The Inspection Managed Account (IMA) role is how Grunau Fire Protection grows our inspection business – fire sprinkler systems, fire alarm and monitoring, fire pumps, extinguishers, kitchen hood systems, special hazards, and more – one customer relationship at a time. It’s a field-based position built around site surveys, target account development, and long-term customer partnerships. It’s not a high-pressure, cold-call-driven sales seat, and it isn’t designed to be one.

We’re looking for someone who is organized, curious, and comfortable with technology, and who wants to build a durable book of business over several years rather than chase short-term wins. Prior fire and life safety experience is helpful but not required. We will teach you the technical side. What we can’t teach is the work ethic, attention to detail, and a genuine interest in solving customer problems.

If that describes how you work, the rest of this posting walks through what the role looks like, how you’ll be developed, and how you’ll be paid.

One thing worth understanding up front: our work is largely code-driven and compliance-based. Fire and life safety inspections aren’t an emotional or discretionary purchase. They are mandated, recurring, and essential to keeping buildings and people safe. That makes this role meaningfully different from sales positions tied to economic cycles or discretionary spending.

The IMA role is the front end of how Grunau Fire within the DU Family of Companies (and our parent, APi Group) grows our inspection business. You won’t be cold-pitching strangers all day. You’ll be:

• Surveying customer sites in detail – Walking facilities, identifying every fire and life safety system and device, capturing counts, taking photos, and cataloging equipment so our inspectors and administrators can deliver flawlessly.
• Owning your CRM – Entering customer data, opportunities, and site information in real time using the Microsoft Dynamics mobile app. The most successful people in this role treat CRM as a tool that makes their day easier, not a task they dread.
• Building a target account list and showing up monthly – You’ll develop ~10 strategic accounts with input from your branch leader and your Corporate Inspection Sales Leader (CISL), then visit each one in person every month to build the relationship over time. This is a long game, not a sprint.
• Writing and delivering professional proposals in person – Following up consistently until the agreement is signed – ideally as multi-year inspection agreements.
• Hitting clear, measurable goals – Annual new inspection sales, full contract value (multi-year), and three new monitoring accounts per month.
• Joining and getting active in an industry association (BOMA, IFMA, NAIOP, ASHE, or a local equivalent) aligned to the vertical market that works best for your branch.

We don’t throw new IMAs in the deep end. Your first 30 days are structured:

• Weeks 1–2: Ride along with our inspectors on every type of system we service — wet/dry sprinkler, fire alarm, extinguishers, kitchen hood, fire pump, special hazards. You’re not expected to sell. You’re expected to learn, ask questions, take pictures, and start practicing site surveys.
• Week 3: Internal interviews with everyone in the branch. That’s inspectors, project managers, administrators, service teams. This helps you understand how the whole operation works and who you’ll be partnering with.
• Week 4: More ride-alongs to close any gaps, then you “test out” by completing solo…