Customer Service Installation Technician

What you will enjoy doing

• You will proactively plan your daily work, stay organized, and manage priorities independently.
• You will communicate effectively with the installation team to coordinate resources, address schedule changes, and ensure projects remain on track.
• You will apply core technical skills in pipe fitting, brazing or welding, and reading prints and schematics to support installation and service activities.
• You will utilize your knowledge of cryogenic and/or refrigeration systems, basic AC/DC circuitry, materials of construction, and overall system layouts to perform assigned work safely and efficiently.
• Additionally, you will work with key system components, including regulators, valves, solenoids, pressure relief devices, and other related equipment.
• Furthermore, you will participate in hands‑on and formal training programs designed to expand your technical expertise and installation capabilities.
• You will attend training sessions at Linde’s National Training Center in East Chicago, IN, where week‑long courses develop proficiency in Bulk Atmospheric Gas (BAG) systems, hydrogen systems, CO₂ systems, high‑pressure pumping systems, electrical AC/DC, and 600 Volt Level 1 and 2 applications.
• You will safely construct and install liquid and gaseous cryogenic supply systems while collaborating with project managers, sales teams, customers, contractors, engineers, and inspectors to ensure successful customer‑site installations.
• Lastly, you will build specialized skills in pipe joining, technical cleaning, and NITC/medical installation certification through structured classroom and on‑the‑job training.

• You will bring a High School Diploma/GED and HVAC training and/or experience to support the installation, maintenance, and troubleshooting of industrial equipment and systems.
• You will demonstrate proficiency with Microsoft Office applications, including Excel, as well as smartphones, tablets, and handheld data‑entry devices used for field and operational work.
• You will maintain a valid driver’s license and a safe driving record, reflecting a strong commitment to safety while operating company service vehicles.
• You will display professionalism, maturity, dependability, honesty, and strong communication skills in both verbal and written interactions with customers, coworkers, and stakeholders.
• Additionally, you will leverage at least two years of operations experience in areas such as instrumentation and controls, industrial equipment maintenance, compressors and compressor maintenance, industrial mechanical systems, industrial electrical work, HVAC systems, or related technical military specialties.
• Furthermore, you will interpret process controls, schematics, and system documentation to support safe and efficient operations.
• You will utilize computer systems, Microsoft applications, maintenance records, compliance documentation, quality control equipment, and analyzers while effectively managing priorities and maintaining accurate records.
• You will travel up to 75% throughout a 15‑state Northeast territory, including overnight travel as needed, while reporting to Linde's Great Lakes Service Center in Youngstown, OH and residing within the greater Youngstown area.
• Lastly, you will demonstrate strong organization, time management, self‑directed learning, planning, and project management abilities while maintaining compliance with safety procedures and company standards.

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high‑quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.

Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde’s industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra‑high‑purity and specialty gases for semiconductor manufacturing,…