Patient Transport Dispatcher; 2nd Shift

Position: Patient Transport Dispatcher (2nd Shift)
Location:

Bon Secours Youngstown St Elizabeth Health Center Pay Rate:

Hourly - Hourly Plan, 17.00 USD Hourly

Work Shift:

2:00 P.M.

- 12:00 A.M. (United States of America)

Job Description The Transport Dispatcher is responsible for coordinating and managing patient transport operations to ensure timely, safe, and efficient movement throughout the facility. This role serves as the central communication hub between nursing units, transport staff, and other departments, prioritizing requests and optimizing workflow to support high-quality patient care.

Responsibilities

Key Responsibilities 2nd Shift Role Receive, prioritize, and dispatch patient transport requests using designated systems and communication tools

Coordinate transport assignments to ensure efficiency, timeliness, and proper resource utilization

Maintain continuous communication with transport staff, nursing units, and leadership regarding request status and delays

Monitor transport turnaround times and proactively address bottlenecks or service gaps Ensure all transport activities comply with hospital policies, safety standards, and patient care protocols

Track and document transport requests, completion times, and service metrics accurately

Escalate urgent or high-priority transport needs to appropriate leadership as needed

Assist in training new transport staff on dispatch procedures and systems

Support departmental goals related to patient throughput, satisfaction, and operational excellence

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