Senior Manager, Forensic Investigations

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

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Hyundai Motor America is seeking a Senior Manager, Forensic Investigations to lead critical investigations into vehicle safety and quality issues — with a strong focus on electrical systems, EV architectures, and real-world defect analysis. This role is ideal for someone who enjoys being the “detective” behind vehicle incidents — analyzing failures, identifying root causes, and driving solutions that improve vehicle safety and customer experience.

You will work hands-on with vehicles, components, and diagnostic data, while leading a team responsible for solving complex issues related to batteries, power electronics, charging systems, ADAS components, and vehicle safety technologies.

• Lead and mentor a team of forensic investigators to identify and resolve vehicle safety concerns and defects.
  • Vehicle diagnostics (DTCs, ECU/ECM data, scan tools)
  • Field inspections and teardown analysis
  • Lab testing (CT scans, SEM, material analysis, etc.)
• Investigate issues related to:
  • EV systems (high-voltage batteries, inverters, power conversion systems)
  • Battery controls, charging systems, and thermal management
  • Electronic components (reverse cameras, ADAS systems, control units)
  • Perform FMEA (Failure Mode & Effects Analysis) and validation testing to understand failure mechanisms.
• Analyze field data and trends to identify potential safety risks and improvement opportunities.
• Partner cross-functionally with engineering, quality, legal, and suppliers to drive resolution.
• Evaluate and validate fixes tied to recalls and service campaigns.
• Support regulatory compliance (FMVSS, NHTSA) and provide technical expertise in investigations.
• Prepare clear, data-driven reports and present findings to leadership.

• Eight or more years of experience in the automotive business, in areas such as vehicle safety, design, testing, field reliability evaluation, materials engineering, diagnostic laboratory, or service is preferred.
• Must have a Bachelor’s degree in electrical engineering or equivalent technical background.
• Three or more years of experience in a first line people manager role.

Strong background in automotive electrical systems, diagnostics, and root cause analysis.

Knowledge of vehicle diagnostics (DTCs, ECU/ECM communication, scan tools).

Understanding of EV / hybrid systems, including batteries, controls, and high-voltage components.

Familiarity with failure analysis techniques (e.g., CT scan, SEM, materials analysis).

Ability to analyze data and trends to drive insights and solutions.

Knowledge of automotive safety regulations (FMVSS/NHTSA).

Strong cross-functional communication skills across engineering, quality, legal, and suppliers.

Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)

Holiday Pay - the company shuts down with pay between Christmas and New Years.

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

401(k) retirement plan with Employer Match

Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution

Vacation and sicktime off

Employer-paid basic life and disability coverage, including Paid-Family Leave.

Mental health, wellbeing, and employee assistance program

Health advocate (support)

Education Reimbursement program:
Up to $5,250 per year for employees seeking higher education degrees.

External Training and Development Programs

• Compensation…