Emergency Dispatch Specialist

General

Summary:

Receive and dispatch emergency and non-emergency calls and alarms for police officers and other emergency personnel. Maintain a safety link between the department, officers, and the University community. EMU Dispatch is a single position primary public safety answering point (receives all 911 calls) for the University community.

2 open positions!

• Ability to read, write, interpret instructions and perform basic arithmetic.
• The Completion of a high school education is necessary.
• Data entry experience with the ability to search for information and records using a computer system and by manual means is necessary.
• Ability to exercise good judgment, speak in a clear manner in order to communicate on a radio system, and to listen and transcribe correctly (verbally and in writing) the exact information received.
• The ability to apply police protocol, utilize sound judgment skills, act quickly and accurately, and maintain a calm manner in stressful and emergency situations is necessary.
• Ability to multi-task and monitor simultaneous visual, manual, and hearing mechanical devices is necessary.
• Applicants must successfully pass a clerical test*, an oral review, a criminal records background check, and a law enforcement background investigation.