Application Support​/Systems Architect - Aviation Maintenance Systems

We are seeking a Senior Application Support Engineer / Systems Architect to support a mission-critical aircraft maintenance operations platform used within a live aviation maintenance environment.

This role sits at the intersection of enterprise application support, operations, and aviation maintenance systems. The ideal candidate will have experience supporting high-availability production systems, owning incidents through resolution, and working directly with operational business users in fast-paced environments.

While direct AMOS experience is highly preferred, we are now open to candidates with strong enterprise systems support or solution architecture backgrounds who can ramp into AMOS post-hire.

This is not a project-only or development-focused role. The focus is on live production support, operational stability, integrations, configuration management, troubleshooting, and maintaining critical business systems supporting aircraft maintenance operations.

• Support and troubleshoot mission-critical production applications in a live operational environment
• Own and drive incident resolution across application, infrastructure, and integration layers
• Configure and manage users, permissions, and application settings
• Coordinate application upgrades, patches, releases, and testing activities
• Support integrations between enterprise systems and third‑party applications
• Work directly with operational users to resolve issues and improve system functionality
• Participate in root cause analysis and ongoing system optimization efforts
• Coordinate with vendors and internal support teams to maintain system reliability
• Support training, testing, and production environments
• Assist with UAT planning and execution
• Ensure operational continuity in a high‑availability support environment

• 5+ years supporting enterprise production systems in live operational environments

Experience in:

• Systems architecture
• Production operations support
• Strong troubleshooting and analytical skills
• Experience managing:
• User access and role-based permissions
• Application configuration
• Integrations and system dependencies
• Ability to communicate effectively with both technical and business teams
• Experience supporting high‑availability or mission‑critical systems

• Aviation, airline, or MRO systems experience
• Experience supporting maintenance operations systems
• Experience working with Swiss‑AS or similar enterprise operational platforms
• Background supporting operational technology or logistics systems