Team Manager-Quality

The Quality Team Manager role leads a team of engineers, analysts, and supervisors to drive best‑in‑world quality processes and standards. This position directly manages Incoming Quality functions, warranty analysis, internal auditors, and measurement labs.

• Champion the Quality Operating System (QOS)
• Member of the Plant Operating Committee and keep OCM informed of status on Quality issues
• Develop and mentor plant personnel on the QOS, coaching and training on the appropriate use of standard Quality Tools
• Champion and deliver the plant Policy Deployment Process for Quality
• Manage inspection processes and coordinate ongoing review/update of the measurement systems and mandatory process requirements based on customer feedback (GQRS / Warranty)
• Coordinate and lead the daily, weekly, monthly, quarterly Quality cadence for the plant (Daily Quality Reviews, VRT Report Outs, VQR’s, PDQR, AQM and SAR reviews)
• Manage department direct and indirect manning
• Develop and maintain an effective Quality communication process to support VRT’s management and support customer plants
• Assure Government Regulations, Safety, and Inspection Audits and critical function system reviews are conducted and reported to prevent campaigns
• Lead the Incoming Quality team and activity, and the QR2 System utilization
• Support VRT’s with supplier quality concerns and IQ support for weekly meeting
• Push known supplier quality issue upstream to next model planner to prevent recurrence of known customer concerns
• Assure process to monitor quality level of supplier parts
• Coordinate real‑time supplier quality concern feedback to production departments
• Coordinate supplier quality requirements for On‑Site Modifications
• Coordinate IQ concerns found in V.O. plants
• Coordinate and co‑chair monthly Incoming Quality Meetings
• Manage the Gauge and Layout and Contamination labs
• Provide IQ support to contain suspect component concerns until certified stock arrives
• Coordinate all processing of defective materials with plant MP&L organization
• Work with plant personnel to initiate appropriate containment and corrective action while supplier does the same
• Oversee the review of supplier 8D’s and the acceptance or rejection based on content
• Publish Incoming Quality data
• Provide feedback to appropriate departments, concerns identified by dealers and customers related to supplier quality
• Provide weekly update on delinquent suppliers to Purchasing, STA, and plant management
• Manage the reimbursement of plant expenses due to supplier quality concerns
• Manage stability of the base QOS during periods of launch and change
• Manage the results of the Campaign Prevention process and ensure containment is in place for issues identified

• Education:
  
  High School Diploma
• Experience:
  • Minimum of 3 years of related experience in a manufacturing environment
  • Proven understanding and application of Lean principles and practices in a production environment
  • Expertise in Lean and Six Sigma tools and methodologies
  • Understanding of the Ford Quality Operating System (QOS)
  • Strong analytics and data management skills
  • Exceptional communication, interpersonal, and leadership skills
  • Ability to work well under pressure and multi‑task in a fast‑paced environment
  • Ability to work collaboratively across all employee levels

• Education:
  
  Bachelor’s Degree – Engineering discipline or strong manufacturing experience preferred
• Certifications:
  
  Master Black Belt Certified, or ability to obtain certification within 3 months, Lean Certificate and Formal Training
• Experience:
  • 5+ years of related experience in a manufacturing environment
  • Strong statistical analysis skillset
  • Deep understanding of the Ford Quality Operating System (QOS) and related methods
  • Experience leading teams

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply.

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp‑up programs, subsidized back‑up childcare and more
• Family building benefits including adoption and surrogacy expense…