Freight Flow Associate

Sam's Club #6667 – 5450 Carpenter Rd, Ypsilanti, MI

Job : R-2557810

Pay: $19.00 - $27.00/hr*

Full time

Shifts may vary

Position Summary...

• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
• Operates forklift following company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.
• Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
• Receives stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow, following company policy and procedures for utilizing equipment, merchandising, working inventory exceptions, correcting shelf capacities, and completing and retaining required paperwork, logs, and other documentation.
• Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self‑service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.
• Maintains safety of the facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following steel standard guidelines, and correcting and reporting unsafe situations to management.
• Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out‑of‑date goods, setting up cleaning and organizing product displays, maintaining modular integrity, receiving, sorting, staging, and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise, following company and regulatory policies and procedures for sanitation and food safety, and monitoring the area for shrink, security, and safety risks.
• Ensures club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day, staging, ensuring products are selected and staged according to company policy and procedures, ensuring merchandising associates pick orders within an acceptable timeframe, and performing occasional audits for accuracy.
• Handles moves and displays goods in safe and correct ways, tracks goods, maintains in‑stock levels, and controls shrinkage in a timely manner, reporting poor inventory practices and low in‑stock levels in the assigned area.
• Operates and maintains forklifts in safe and correct ways, reports poor or unsafe conditions or practices in assigned areas, and tells management when forklifts are not in proper working order.
• Proactively identifies customers who need help, actively engages them, assists them with technology services and items, models and helps others with technology services, identifies shrink opportunities and problems with products, services, and work areas, and takes steps to fix the problem, properly maintains equipment, and ensures products are organized and stocked in correct ways and promptly fixes any problems.

• 90 days of prior experience with forklift certification.
• Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

• Customer Service Experience.
• Retail Experience.
• Experience supervising a team.

5450 Carpenter Rd, Ypsilanti, MI , United States of America

• Health benefits including medical, vision and dental coverage.
• Financial benefits including 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits including short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.