Store Manager in Training (MIT

Store Manager in Training (MIT) – Full‑time hourly position at our EMU store located at 733 West Cross St. Ypsilanti, MI 48197
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• Market competitive hourly compensation
• Eligibility for the end‑of‑period store bonus
• Excellent comprehensive benefits start the first day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet insurance for your beloved pets
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• Free cookies with every shift!

• Perform as Manager‑on‑Duty during scheduled shifts when the Store Ops Manager (GM) is not present
• Supervise, train and coach 2‑5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support the Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upsell customers and provide overall customer‑service excellence, ensuring all team members also upsell and provide the best customer service

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in‑person interviews of hourly support staff
• Prior Point‑of‑Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4–5 day work week and 1–2 mid‑to‑late shifts during the latter part of the week (Thursday–Sunday)
• Must be 18 years of age or older and have legal eligibility for employment in the United States