Line Service

Aviation Operations Team Member

Join our aviation operations team at Willow Run Airport and help keep aircraft moving safely, efficiently, and on schedule. In this hands-on role, you will fuel, load, launch, receive, clean, and prepare aircraft; tow, marshal, and park aircraft on the company ramp and in the hangar; and support routine cleaning and upkeep of line equipment, vehicles, and work areas. This position is well suited for a dependable, safety-minded team member who enjoys fast-paced operational work and takes pride in delivering excellent service.

Functions/Responsibility:

• Safely fuel, load, launch, receive, clean, and prepare aircraft in accordance with company procedures and applicable safety requirements.
• Tow, marshal, and park aircraft on the company ramp and in the hangar while maintaining awareness of aircraft, vehicles, ground equipment, and team members.
• Support cleaning, organization, and basic upkeep of hangar, line vehicles, equipment, and work areas.
• Provide professional, service-focused support to flight crews, passengers, vendors, and internal team members.
• Communicate clearly and respectfully with team members, supervisors, and customers in a fast-paced aviation environment.
• Follow all company policies, safety procedures, confidentiality expectations, and applicable DOT/FAA requirements.
• Work effectively as part of a team while also taking initiative to complete assigned tasks accurately and on time.
• Preferred: prior towing, trailer, ramp, line service, mechanical, aviation, or related hands-on operations experience.
• Must be dependable, punctual, safety-minded, organized, and able to manage multiple priorities.
• Must be able to pass all required pre-employment screening, including DOT/FAA drug testing and background check requirements, as applicable to the position.
• Must be at least 18 years of age and legally authorized to work in the United States.

Benefits:

Awarded 2026 Top Employee Benefits

Employer Provided:

• Short Term Disability
• Employee Assistance Program (EAP)
• Basic Life Insurance with Accidental Death & Dismemberment Insurance
• Travel Assistance Program
• Cancer Expert Now
• Fidelity 401K with match

Additional Employee Elective:

• BCBS – Medical 500 PPO and 1000 PPO options, Dental PPO, Prescription, Telehealth
• Eye Med - Vision
• Flexible Spending Account – Medical and Dependent Care
• Long Term Disability
• Life Insurance for Employee, Spouse, and Child
• Accident and Critical Illness Insurance for Employee, Spouse, and Child
• Hospital Indemnity for Employee, Spouse, and Child
• Met Law Coverage
• Nationwide Voluntary Pet Insurance

Requirements:

• Must be at least 18 years of age and must be legally authorized to work in the United States
• Candidate must pass a DOT/FAA pre-employment drug screen and a DOT/FAA compliant background check

Education and Required Credentials:

• High school diploma or GED required.
• Valid, unrestricted driver's license required.

Physical Requirements:

• Ability to stand, walk, bend, stoop, kneel, reach, push, pull, climb, and work on or around aircraft, vehicles, ramps, hangars, and related equipment.
• Ability to lift, carry, move, and position equipment, tools, baggage, cargo, and supplies weighing up to 50 pounds, with assistance or equipment when appropriate.
• Ability to work outdoors and in hangar or ramp environments, including exposure to varying weather conditions, noise, fumes, fuel, moving equipment, and other airport operational conditions.
• Ability to safely operate company vehicles and equipment, as assigned and in accordance with training and company procedures.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.