Communications Dispatcher I​/II

Job Title:

Communications Dispatch I/II

The County of Siskiyou is an Affirmative Action/Equal Opportunity Employer. We welcome applicants of any race, religion, or ancestry.

For exact salary information please refer to the current salary schedule. County Website

Communications Dispatch I - $21.88 - $27.93

Under general supervision, to learn to receive and dispatch routine and emergency radio and telephone communications; to dispatch law enforcement, emergency medical, and other public safety personnel and equipment; to maintain field communications during incidents; to learn to serve as Public Safety Answering Point for the 911 System for unincorporated areas of Siskiyou County; to process warrants; to perform general office support assignments;

and to do related work as required. This classification is a for cause, non-exempt position.

Communications Dispatch I

DISTINGUISHING CHARACTERISTICS

This is the entry and first working level in the Communications Dispatcher class series. Incumbents have responsibility for dispatching and maintaining field communications with public safety personnel. Incumbents also process warrants and perform a variety of office support responsibilities. Communications Dispatcher I’s perform many assignments in a training and learning capacity. When an incumbent becomes familiar with the Sheriff/Coroner Department and the dispatching systems and policies and demonstrates good sustained work performance, they may be promoted to the Communication Dis­patcher II.

Incumbents in these positions will be expected to work ten hour shifts. Work shifts may rotate.

REPORTS TO

Communications/Dispatching Coordinator, Sheriff Sergeant.

CLASSIFICATIONS SUPERVISED

This is not a supervisory class.

Communications Dispatch II

This is the second level in the Communications Dispatcher class series. The incumbent has responsibility for dispatching and maintaining field communications with public safety personnel. Incumbents also process warrants and performs variety of office support responsibilities. This class is distinguished from Communications Dispatcher I in that incumbents perform a greater scope of assignments requiring more in-depth knowledge of County dispatching and Emergency 911 Systems.

It is distinguished from Sheriff Communications/Dispatching Coordinator in that Sheriff Communications/Dispatching Coordinator performs supervisory, staff scheduling and training activities as well as dispatching duties. Incumbent in this position will be expected to work ten hour shifts. Work shifts may rotate.

REPORTS TO Communications/ Dispatching Coordinator, Sheriff's Sergeant. CLASSIFICATIONS SUPERVISED This is not a supervisory class.

Communications Dispatch I

Essential functions:

Answers the telephone, receiving and classifying calls; learns and exercises basic responsibility in determining priority of response and dispatching Sheriff-Coroner, emergency medical and other public safety units, according to availability, assigned geographic area, and location, to routine and emergency calls; maintains field communications for public safety checks, and during emergencies and incidents; insures adequate back-up for Sheriff personnel; learns to serve as Public Safety Answering Point for 911 Telephone System;

transfers emergency calls to other agencies as warranted; monitors various public safety radio channels, and coordinates efforts in dispatching personnel and equipment; maintains records/logs of calls for services, radio transmissions, and telephone messages using the computer; records and maintains master audio tape recording equipment for all radio transmissions/telephone calls; establishes chain of custody/evidence of communications dispatcher records; enters and clears information on the California Law Enforcement Telecommunications Systems (CLETS) to assist personnel with calls;

operates the Computer Aided Dispatch (CAD); sends, receives, and decodes teletype information; enters and tracks restraining orders into local, state & national data base systems; arranges and…