Eligibility Worker I​/II

Affirmative Action/Equal Opportunity Employer

The County of Siskiyou is an affirmative action/equal opportunity employer. We welcome applicants of any race, religion or ancestry.

Vacancy exists in the HHSA, Social Services Division, Eligibility & Temporary Assistance Services branch. This position is currently open in the Cal Fresh and Medi-Cal eligibility programs. In-person testing required in Yreka 7/29/2026.

Under direct supervision, to learn to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; to learn to initiate and process casework through an automated system; to learn to identify needs and make appropriate referrals for health, social, and/or employment services; and to do related work as required.

• Determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering.
• Initiate and process casework through an automated system.
• Identify needs and make appropriate referrals for health, social, and/or employment services.
• Perform related work as required.

• General goals and purposes of public human services programs.
• Techniques of interviewing and information gathering.
• Computer terminology and computer keyboard arrangement.
• Modern office methods, practices, and procedures.
• Maintenance of filing and information retrieval systems.
• Basic mathematics.

• Learn and apply the policies, procedures, and programs of the County Human Services Department.
• Learn and apply the laws, rules, and regulations governing eligibility and grant determination for public assistance programs and case administration.
• Learn to obtain and verify information concerning eligibility for human services and public assistance.
• Learn and perform fact‑finding and interactive interviewing.
• Determine appropriate courses of action in emergency situations.
• Make referrals to appropriate agencies and human service programs.
• Detect and identify potentially fraudulent situations.
• Analyze and interpret written, numerical, and verbal data.
• Enter data accurately into a computerized system, navigate through screens, review output of documents, and make corrections as required.
• Process cases manually as required.
• Organize and complete work in accordance with stringent time requirements.
• Read, understand, apply, and explain complicated and detailed correspondence, reports, regulations, and policy directives.
• Make mathematical computations quickly and accurately.
• Prepare clear, concise, and accurate records and reports.
• Communicate with people from diverse ethnic and cultural backgrounds.
• Explain complex rules and programs in an easily understandable manner.
• Effectively represent the Human Services Department in answering questions and providing information to the public, community organizations, other County staff, and other agencies.
• Establish and maintain cooperative working relationships.

Under general supervision, to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi‑program caseload administration; initiate and process casework through an automated system; identify needs and make appropriate referrals for health, social, and/or employment services; and to do related work as required.

• Determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering.
• Maintain knowledge of program regulations and procedures for multiprogram caseloads.
• Initiate and process casework through an automated system.
• Identify needs and make referrals for health, social, and employment services.
• Perform related work as required.

• General goals and purposes of public human services programs.
• In‑depth interactive interviewing and information gathering techniques.
• Computer software and methods used in maintaining information and determining eligibility.
• Modern office methods,…