Store Associate - FT

Job Details

Level: Entry

Job Location:

YREKA RETAIL and SERVICES - YREKA, CA 96097

Position Type:
Full Time

Education Level: None

Salary Range: $17.40 - $17.40

Hourly

Travel Percentage:
None

Job Shift: Day

Job Category:
Retail

A Goodwill Associate performs various retail and production duties in a mission-based, customer-first environment, focusing on providing excellent customer service, and maintaining an environment that supports a positive experience for customers, program participants, and associates.

• Interacts effectively with customers by providing excellent customer service, resolving problems within the scope of the role to the customer’s satisfaction in a timely, effective, and respectful manner.
• Assists Good Works staff with implementation of work plans and guidelines as established for client programs, as assigned by store manager.
• Works a variety of shifts including weekends as assigned
• Works intermittently without direct supervision.
• Able to prioritize tasks and responsibilities to maintain an acceptable level of productivity.
• Performs inventories, tallies, or other forms of tracking as required for the retail and operation environments.
• Conducts general housekeeping functions, such as vacuuming, sweeping outside areas, dusting, and restroom maintenance.
• Assist customers through the donation process.
• Performs daily checks and maintenance on equipment.
• Organizes totes and storage areas.
• Accurately sorts donations into assigned containers.
• Supports Loading, unloading, and transferring materials (household goods, furniture, appliances, etc.).
• Sorts incoming materials and maintains strict quality control standards showing good judgment on all donations as they come into the system (i.e., salvage or store quality).
• Opens/closes and prepares work area for the workday.
• Receives, prepares, sorts, prices, and rotates stock for retail floor and conducts quality control.
• Establishing values for donated goods based on provided price guides, and training.
• Operates department equipment and machinery, prepares goods for sale, procession, or storage.
• Safely and correctly operates other departmental machinery as assigned.
• Supports maintaining organization within retail store.
• Assists customers with selection and purchases, ensuring the highest level of customer first service.
• Operates electronic cash register, handles cash, charge, and check/voucher transactions.
• Prepares cash drawers and related paperwork as assigned.
• Safeguards company property, including donated goods. Reports any incident of theft, fraud, waste, or unauthorized possession of company property.
• Performs other duties as assigned that would lead to successful operation of department, team and/or mission.

• Performs duties in a manner that promotes team concept and reflects Goodwill’s mission and ethics, in accordance with all Goodwill policies, procedures, codes of conduct, CARF standards, and accepted business practices.
• Consistently demonstrates and incorporates principles of safety, loss prevention and risk management for self and others into daily activities and ensures participation in Goodwill safety programs. Attends required safety training and will participate in safety drills and exercises.
• Requires punctual and regular attendance. Time away from work is approved and taken in accordance with established policies.
• Works cooperatively with all organization employees, participants, customers, and other persons contacted during performing duties. Shows respect and sensitivity for those with barriers to employment.
• Consistently provides excellent customer service to internal business partners and external customers.
• Performs other duties as assigned that would lead to successful operation of department, team and/or mission.
• Able to exercise judgment, resourcefulness, ingenuity, and initiative.
• Able to operate and perform in a variety of working conditions.
• Demonstrated commitment to supporting an inclusive work environment where everyone can belong.

To perform this job successfully, an individual must be able to perform each essential duty…