Medical Records Clerk

GENERAL

PURPOSE:

The Medical Records Clerk is responsible for maintaining Electronic Health Records (EHR), ensuring that all pertinent information is properly scanned into each record.

MAIN

RESPONSIBILITIES AND DUTIES:

Maintain the EHRMaintains confidentiality of patient health information

Scans all correspondence, lab, and x-ray reports into correct patient EHR, under correct tab, assuring that necessary signatures appear on documents

Maintains daily EHR worklist

Manage incoming and outgoing information

Opens incoming mail and processes outgoing mail Collects and delivers records and correspondence

Ensures proper documentation is copied for release of records and subpoenas

Answers calls regarding patient medical records

Assists Receptionists as needed

May cover front desk in the absence of the Receptionist Maintains patient portal requests and sends clinical messages as required

Processes documents according to procedures

Responsible for training new staff in Medical Records Works with the Site Administrator to set clinic work priorities

Other duties as assigned by supervisor QUALITIES & CHARACTERISTICS:

Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors

Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions

Strive to learn more and is receptive to new challenges and opportunities

Displays enthusiasm toward the work and the mission of Ampla Health PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES:

Must have a High School Diploma or GEDMust be able to type and file accurately

Experience with medical/clerical office procedures preferred

Must be able to use a calculator

Bilingual (English/Spanish) (English/Punjabi) (English/Hmong) preferred but not required

Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocolsCOMMUNICATION

SKILLS:

Must have neat and legible handwriting

Must be able to interact with patients courteously and calmly

Ability to communicate well with the public

PHYSICAL REQUIREMENTS:

Works well with patients in a generally comfortable environment office. Employees must possess the following physical requirements:

Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels)
Must be able to hear and communicate with clients and staff on the telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff

Must have vision which is adequate to read memos, computer screen, registration forms and other clinic documents

Must have high manual dexterity

Able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn