Office Assistant Ii Job Yuba City area,California USA,Administrative/Clerical

Position: OFFICE ASSISTANT II

Under general supervision, performs a variety of general and/or specialized clerical work in support of the activities and operations of assigned County office.

Health and Human Services Department currently has openings in the
Employment and Eligibility Branch
.

Please note: Bilingual proficiency in Spanish or Punjabi is preferred.

The eligible list established from this recruitment may be used to fill any future opening(s), including Part-Time and Extra Help, in this class for up to six months.

NOTICE:
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The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other related duties may be required and assigned.

Acts as receptionist; assists the public in person or by telephone; answers/screens telephone calls and takes messages; provides information/assistance to the public; explains and assists the public in particular departmental policies/procedures; may check in clients for appointments and schedule future appointments.

Operates equipment where routines and procedures are well defined and there is little need for interpreting instructions, including intercoms, telephone systems, dispatch radios, microfilm machine and related machines and equipment.

Maintains, updates and accesses a variety of manual and computerized records and files; retrieves, prepares, enters, logs, records, tallies and files information; verifies accuracy of information and corrects when necessary.

Some positions require typing, word processing and/or data entry of lists, labels, and other materials, letters, memoranda, cases, calendars and other materials from clearly defined sources; proofreads documents and verifies data on source documents before typing or entry; maintains confidentiality of sensitive matters and information.

Some positions prepare and input payroll for the assigned department.

Calendar items requiring action by self or others in the department.

Prepares or receives forms for billing or for use by clients or others in the department; assists clients in filling out forms.

Prepares and maintains lists and summaries from data compiled and records kept.

Takes and processes or routes information in person or on the phone; may perform initial screening for eligibility in assistance programs or for referral to appropriate department or county personnel; may provide information to clients according to department policy.

Operates data entry equipment or computers using routines and procedures that require limited interpretation and application development and guidelines and restrictions are pre-established; verifies data on source documents and proof reads and edits; issues authorized aid documents; produces statistical reports.

Operates a variety of office machines and equipment such as personal or mainframe computer, adding machine or calculator, photocopier, stamp machine, labeling machine, fax, etc.; copies, sorts and collates a variety of materials as assigned;

Collects money, posts, and prepares deposits and receipts.

Maintains inventory of departmental supplies and initiates requests for new or additional materials.

Examples of Marginal Duties

Acts as back-up to other clerical staff in their absence.

Receives, opens, sorts and distributes incoming/outgoing mail and other materials according to readily identifiable department codes or instructions.

Knowledge of

Terminology used in the assigned department; basic office practices, procedures, and methods; basic mathematics; and standard office equipment.

Ability to

Establish and maintain effective interpersonal relations with clients, the general public and personnel at all organizational levels; communicate effectively both orally and in writing; maintain accurate records; operate standard office equipment; and utilize various software programs relevant to the position; some positions may require typing or equivalent data entry skill at 45 W.P.M.; shorthand may be required for some positions; if stenography is required, the minimum speed is 80 W.P.M.

Education and Experience

Equivalent to the completion of twelfth…