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Call Center Lead & Performance Coach

Job in Yuba City, Sutter County, California, 95992, USA
Listing for: Sierra Central Credit Union
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Sierra Central Credit Union in California seeks a Call Center Lead to guide the team, manage opening/closing duties, and model performance while delivering exceptional member service and minimizing losses. The lead will also handle escalated calls and attend meetings on behalf of the Call Center Manager.

The role requires coaching abilities, strong communication, and proficiency with core Call Center systems, with a flexible schedule including nights and weekends.

The following opening is for a Call Center Lead & Performance Coach with Sierra Central Credit Union.

This opening is for the Call Center Lead & Performance Coach role at Sierra Central Credit Union.

We are seeking a motivated Call Center Lead & Performance Coach to join Sierra Central Credit Union in Yuba City, CA, United States.

Consider building your career as a Call Center Lead & Performance Coach at Sierra Central Credit Union.

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