Information Systems Student Services Liaison

Job Title

Location

Location District Office - Yuba City, CA

BASIC FUNCTION:

Under the direction of the District Registrar, the Information Systems Student Services Liaison will act as liaison between the Office of the Registrar, various departments, and Information Technologies (IT) providing: assessment; implementation and testing of updates, new features, and new state or federal regulations; management of user accounts; and documentation. The District's primary software vendor is Datatel Ellucian Colleague with other integrated products.

DISTINGUISHING CHARACTERISTICS:

The Student Services Liaison will assume responsibility for overall report development, testing and implementation of new functionality, and content development that will interface with third party applications.

REPRESENTATIVE DUTIES:

• Design, develop and plan efficient means of implementing new or revised system components to improve Datatel Colleague and other integrated products. (E)
• Help develop plans for upgrading of software application systems, Lead department teams, and use effective project management tools (E)
• Test and analyze the impact of system upgrades/patches on custom programming. (E)}
• Conduct and evaluate department needs and provide analysis of computer systems and recommend solutions. (E}
• Design and provide specifications for subroutines and extensions to customize the integrated system components. (E)
• Provide documentation, train staff, and end users in system features and usage. (E}
• Evaluate and implement state and federal reporting requirements for information collection and processing. (E}
• Provide analytical and report writing services. (E}
• Determine appropriate methods for gathering, presenting and reporting data. (E) Develop forms, report formats and report specifications. (E}
• Conduct analysis of Large data files; ability to make assessments and recommendations on reporting assessments. (E)
• Participate in short- and long-range planning. (E)
• Keep current about new developments and technology regarding administrative applications in the areas of information analysis, planning, and reporting systems. (E)
• Explore innovations and trends in technology with and for institutional applicability. (E)
• Meet with staff in other cross-functional systems to identify and resolve problems. (E)
• Participate in internal and external user groups; serve on committees as assigned. (E)
• Other related duties as assigned.

KNOWLEDGE OF:

• Uses, capabilities characteristics and limitations of computer systems and related equipment Principles and techniques of programming, data processing and programming documentation.
• Higher education records management, best practices and procedures.

ABILITY TO:

• Analyze, design, write, test and resolve problems with complex and technical computer systems, programs and subsystems
• Read, interpret, and apply technical publications, manuals, and other documents
• Independently diagnose problems, develop solutions and communicate effectively with users Interpret and implement requirements based on laws and regulations
• Prepare clear and concise reports
• Work independently or as a member of a team Communicate effectively both orally and in writing Maintain accurate records
• Establish and maintain effective working relationships with staff, faculty and vendors

Required Qualifications

EDUCATION AND EXPERIENCE :

Any combination equivalent to a BA/BS degree and two

(2) years of professional experience providing end user support in an integrated database environment; experience programming and developing reports, working knowledge of database interfaces and reporting tools; including community college experience. Higher Education experience ideally within in a community college setting with an innate focus on students and their success.

Desired/Preferred Qualifications

Physical Demands

ENVIORNMENT :

Office environment; subject to constant interruptions

PHYSICAL ABILITIES :

Sitting and operating a keyboard to enter data into a computer terminal for extended periods of time

Hearing and speaking to exchange information Moderate lifting up to 25 pounds

• 1.0 FTE is considered a Full Time Employee
• Public Employee's Retirement System ( PERS ): Employee contribution…