Mental Health Worker II

Compensation We Offer

• The initial compensation for this position ranges from $21.00 - $25.83 per hour; depending on experience, location and internal equity considerations
• 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications**
• 7.5% Bilingual Differential for qualified positions**

• Benefits eligibility starts on day ONE!
• We provide a robust benefits package which includes medical, dental & vision
• 401K Employer Match up to 4%
• Competitive Time Off Plans
• Must meet eligibility requirements based on employment status

The Mental Health Worker II provides direct support to clients with behavioral health needs through structured interventions, skill-building, and care coordination. Working under clinical supervision, this role engages in client-centered services across outpatient, residential, or community-based settings. The Mental Health Worker II supports the development and implementation of individualized service plans, documents progress, and may serve as a lead support to Mental Health Worker I staff or trainees.

This position requires a solid understanding of mental health practices, strong interpersonal skills, and the ability to manage complex client interactions in a trauma-informed and culturally responsive manner.

• Provides direct support to clients through therapeutic activities, behavioral interventions, and skill building exercises.
• Assists in implementing individualized treatment plans and documents client progress toward goals.
• Participates in intakes, assessments, and team-based case planning as appropriate to program structure.
• Conducts check-ins, wellness calls, and crisis support under clinical supervision.
• Supports clients in navigating resources, attending appointments, and achieving recovery goals.
• Documents services provided in electronic health records in accordance with agency and regulatory guidelines.
• Supports a safe, structured, and inclusive environment across settings.
• Communicates observations and concerns to clinical supervisors and contributes to case discussions.
• May assist in onboarding, guiding, or mentoring newer staff or interns.
• Participates in trainings, team meetings, and supervision to support continuous learning and service quality.

• Bachelor’s degree (BA/BS) in psychology, social work, sociology, or a related field and (3) three or more years of relevant experience required; or equivalent combination of education and experience to include:
• Minimum of (3) three years of experience working with individuals experiencing mental illness, trauma, or co-occurring conditions.
• Familiarity with behavioral health documentation, EHR systems, and Medi-Cal standards preferred.
• Experience in residential, outpatient, or field-based mental health programs preferred.
• Current CPR/First Aid and crisis de-escalation certification (or willingness to obtain).
• Valid driver’s license and reliable transportation may be required depending on setting.
• Strong communication, observation, and problem-solving skills.
• Commitment to trauma-informed, culturally responsive, and recovery-oriented service values.

While performing the duties of this job the employee is frequently required to stand or sit; the employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must possess the ability to ensure significant communication with the Clinics’ community members. The employee must regularly lift and/or move up to 5 pounds and occasionally lift or move up to 10 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Demonstrates strong client engagement and interpersonal skills.
• Maintains clear, accurate, and timely documentation.
• Responds to client needs and behavioral escalations with professionalism and composure.
• Understands trauma-informed care and applies it in daily interactions.
• Collaborates with team members and communicates effectively.
• Upholds client confidentiality, safety, and ethical boundaries.
• Applies culturally responsive and equity-centered practices in service delivery.
• Supports clients with compassion, respect, and a strengths-based approach.
• Adapts to changing needs, schedules, and priorities in dynamic settings.
• Models accountability, empathy, and dependability in all tasks.

We are Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability. We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.
189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

$21.00 - $25.83 per hour