Orthodontic Business Office Assistant

Dental Depot Ortho Yukon, 701 Shedeck Pkwy., Yukon, Oklahoma, United States of America

Posted Friday, June 5, 2026 at 6:00 AM

Perform all orthodontic business office duties including standing and greeting patients, checking patients in and out through ES, answering multi line telephone with Scheduling Institute dialog, scheduling and confirming appointments via telephone or internet and compiling and recording patient charts and correspondence. Build positive relationships with patients by efficiently, effectively, and courteously communicating information.

• Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog.
• Schedule and confirm patient appointments.
• Operate office equipment, such as voice mail messaging systems, and use word processing, label making software, copier, printer and scanner.
• Maintain medical records and correspondence files.
• Stand and greet patients, ascertain purpose of visit, and direct them to appropriate staff.
• Compile and record medical charts, reports, or correspondence.
• Receive and route messages or documents, such as laboratory cases and faxes, to appropriate staff.
• Balance day sheets for Orthodontics and close the office at least one night per week.
• Collect patient payments over the counter.
• Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
• Interview patients to complete documents, health histories, or forms, such as intake or insurance forms.
• Complete insurance verification forms.
• Position may be responsible for opening the office.
• Position is responsible for pulling and accurately filing charts.
• Ensures printed material and forms are up to date. Registration forms annually, insurance verification forms semi‑annually and Soonercare Forms are updated daily.
• Complies with Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.
• Position may be required to relocate to other Dental Depot clinics either permanently or on a short term basis due to office needs, on an as needed basis at the discretion of Management.
• This position may complete other Administrative and Maintenance tasks as assigned by Management.
• Maintain regular and reliable attendance.

Education:

High School Graduate or General Education Degree (GED):
Required

Experience:

No prior experience necessary

Certifications & Licenses:
Must complete certification for Scheduling Institute within 30 days of employment.

Computer

Skills:

Efficiently operates assigned computer software and other equipment, including Eaglesoft, Dolphin and Microsoft Office Suite.

Other Requirements:
Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes. Must have knowledge of CDT Codes and pass the bi‑annual Dental Depot CDT codes test.

• Communication, Written – Ability to communicate in writing clearly and concisely.
• Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
• Communication, Oral – Ability to communicate effectively with others using the spoken word.
• Research Skills – Ability to design and conduct a systematic, objective, and critical investigation.
• Organized – Possessing the trait of being organized or following a systematic method of performing a task.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Accuracy – Ability to perform work accurately and thoroughly.
• Friendly – Ability to exhibit a cheerful demeanor toward others.
• Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
• Safety Awareness – Ability to identify and correct conditions that affect employee safety.
• Self‑Motivated – Ability to be internally inspired to perform a task to the best of one’s ability using…