Business Development Representative - SF San Francisco

Business Development Representative - SF

Pager Duty (NYSE:

PD) is a leader in Digital Operations Management. In an always‑on world, organizations of all sizes trust Pager Duty to help them deliver a perfect digital experience to their customers, every time. Teams use Pager Duty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on Pager Duty to succeed with Digital Transformation, Cloud Migration, and Dev Ops Modernization.

Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, Door Dash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.

Pager Duty is seeking a Business Development Representative to join our diverse, customer‑focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fueling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities.

With our fast‑paced, high‑volume environment, your energy will soar, and your organizational skills will shine like never before.

Get ready for an exhilarating adventure as a member of the Pager Duty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious Pager Duty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of Pager Duty.

This isn't just a job—it's an extraordinary chance to unleash your potential, make a significant impact, and be a true sales champion. Are you ready to embrace this exciting journey with us? Join Pager Duty's Business Development team and prepare for an adventure like no other!

• Effectively communicate Pager Duty's business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation.
• Quickly adapt to the Command of the Message (COM) selling model and employ solution selling/customer‑centric sales method.

• Consistently achieve sales goals, maintaining a proven track record of success.
• Exhibit strong collaboration and time management skills to maximize efficiency and productivity.

• Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies.
• Employ a discovery process to engage in conversations with practitioners and management levels of our target accounts.
• Proficiently use Salesforce, Sales Navigator, Outreach and Demandbase to optimize sales activities and focus.

• Strong communication and interpersonal skills to effectively engage with potential customers and build relationships.
• Strong organizational skills to manage and prioritize multiple leads and opportunities effectively.
• Adaptability and resilience to thrive in a fast‑paced and dynamic sales environment.
• Passion for technology.
• 1‑2 Years experience in outbound prospecting.

• Experience using  preferred.
• BA/BS Degree.

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!

Pager Duty operates a hybrid work model with offices in 8 major cities:
Atlanta, Lisbon, London, San Francisco, Santiago,…