Software Engineer - Core Product - Notification Platform Team Toronto

Software Engineer I - Core Product - Notification Platform Team

Toronto

Pager Duty (NYSE:

PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust Pager Duty to help them deliver a perfect digital experience to their customers. Teams use Pager Duty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.

We're seeking a Software Engineer I to join Pager Duty's Notification Platform team. You'll be instrumental in developing and enhancing our event-driven notification systems, ensuring our customers receive critical alerts promptly and reliably. Our platform is a leader in high-reliability and resiliency, delivering notifications across SMS, Voice, Push, email, and other vital channels.

As a Software Development Engineer I, you’ll contribute to a core platform that sits at the heart of our Operations Cloud, learning from experienced mentors while shipping impactful, reliable software. You’ll collaborate across teams, grow your systems thinking, and see your work translate into meaningful outcomes for customers—faster recovery, fewer disruptions, and more time for teams to innovate.

• Ship product features end-to-end with guidance: design, implement, test, deploy, and iterate
• Review peers’ code and incorporate feedback to raise code quality and consistency
• Build and maintain automated tests (unit, integration) and help keep CI/CD pipelines healthy
• Use dashboards to monitor and improve performance and reliability
• Fix bugs, address regressions quickly, and learn from incidents
• Follow secure coding practices and help protect user data and systems
• Document decisions, APIs, and onboarding notes for future maintainers
• Participate in agile rituals (standups, planning, retros) and communicate progress/risks early
• Participate in the team's on-call rotation, after extensive training & mentorship
• Collaborate closely with product, design, and other engineers to scope work and break down tasks

• Strong CS fundamentals: data structures, algorithms, complexity, and basic systems design
• Basic understanding of modern distributed asynchronous systems
• Solid understanding of web or service development basics (APIs, HTTP, JSON, REST)
• Familiarity with version control and collaborative workflows (Git, pull requests, code reviews)
• Test-first mindset: can write unit/integration tests and reason about correctness

• Clear, concise communication and a collaborative, growth-oriented attitude
• Bachelor’s degree in Computer Science or related field, or equivalent practical experience

Pager Duty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Toronto office 2 days per week
, so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is 97, CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.

• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & Hibernation Duty - company wide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Mental wellness programs

* Eligibility may vary by role, region, and tenure

Location restrictions:

Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

Pager Duty is an equal opportunity employer. Pager Duty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand Pager Duty's Privacy Policy. Pager Duty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.

Should you require accommodation, please email  and we will work with you to meet your accessibility needs. Pager Duty uses the E-Verify employment verification program.