PT - Military and Veteran Services Specialist (AWC Main Campus

PT - Military and Veteran Services Specialist

Location:

AWC Main Campus

Salary: $15.15

Summary of Function:
The Military & Veteran Services Specialist advises students and processes student intake by adhering to the admission application process, assisting with tuition assistance forms, and overseeing residency determination. Additionally, the Military & Veteran Services Specialist provides unique, specialized services relative to military students' intake and documentation.

Typical Duties:

• Serves Students. Serves Students by collecting, reviewing, maintaining, and processing student records, admissions, registration, and withdrawal information into the College ERP system. Identifies and develops educational pathways for students.
• Provides information and explains policies, procedures, rules, and regulations to students, faculty, staff, and the public. Serve as a reference source for admissions, registration, and records.
• Provide information regarding educational benefits and financial assistance programs available to military and affiliated students and assist in processing necessary documentation to utilize those benefits
• Responsible for receiving, processing, and monitoring Joint Service Transcripts & supporting the Military & Veteran Services Coordinator/Assistant Coordinator in the transcript evaluation process.
• Provides academic advising and retention guidance to students.
• Administer Accuplacer placement tests, midterm, and final exams, coordinates with appropriate college departments with the administration of CLEP, and Dante's Subject Standardized test (DSST) aboard military installations.
• Represents AWC at outreach and recruitment events by providing information and answering questions regarding the college, programs, admissions, and related information.
• Supports and participates in strategic planning initiatives, and performs other duties as assigned.

Required Qualifications:

• Associate's degree AND 1-year of experience with administrative work, OR
• An equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved may be considered
• Preferred but not required
  
  Experience and Skills:
  
  VA Educational Benefits, veterans, and/or proficiency in Spanish is beneficial to this role. Any such experience should be clearly detailed within application materials

Additional Eligibility Requirements:

• Arizona Driver's License or Equivalent
• Pass a background check and Department of Defense Clearance

Classification:
Non-Exempt

Position Type &

Work Schedule:

• Part-time
• Up to 19 hours per week
• Work flexible schedule to meet the program, department, and/or institutional needs, which may include Fridays, nights, and/or weekends

Knowledge, Skills, and Abilities:

• Knowledge of and ability to interpret, apply, and follow college policies and procedures
• Knowledge of or ability to maintain organizational structure, workflow, and operating procedures
• Skill in current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications, Windows, college system platforms, software, and applications especially those specific to the department operations
• Skill and ability to be self-directed and to manage one's own time
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Ability to complete all departmental and/or institutional mandatory training or development
• Ability to organize, prioritize, follow multiple projects and tasks through to completion, with close attention to detail
• Ability to work independently and contribute to a collaborative team environment
• Ability to provide assistance in a professional, civil, and supportive manner
• Ability to communicate effectively, verbally, in writing, and in a public setting, and to relate to others in a professional manner
• Ability to be flexible and supportive, positively and proactively assimilate change in rapid growth environment
• Ability to maintain confidentiality of protected information and follow FERPA and privacy guidelines
• Ability to adapt to a dynamic workload and demands
• Ability to operate relevant equipment required to complete assigned responsibilities for the position
• Ability to adapt and maintain professional composure in emergent situations
• Ability to demonstrate integrity, professionalism, and civility in all job-related actions
• Ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes
• Ability to establish and maintain positive, effective, and collaborative relationships with individuals at all levels of the organization, students, and the public

Work Environment:

• Inside office environment with normal noise and lighting levels
• Work is performed in an open office environment with staff, students, and community contact and interruptions
• Working environment may include various locations across the service district, with varying noise levels, indoor and/or…