Strategic Partnerships – Indirect Channel Growth Lead

• Act as a Business Execution advisor to leadership to drive direct and indirect channel performance and initiatives
• Develop and implement executive-ready updates to key stakeholders and senior management
• Lead strategy and resolution of highly complex business execution challenges requiring solid analytical skills and extensive knowledge of indirect channels
• Provide vision, direction, and expertise to senior leadership on scaling indirect channel growth within Merchant Services
• Deliver large-scale solutions across a matrixed organization
• Lead team meetings, governance forums, and steering committees to facilitate decision making, remove blockers, and support implementation of recommendations and plans
• Strategically engage with professionals and managers across multiple lines of business and serve as an experienced advisor to leadership
• Provide direction to cross-functional teams to progress partner initiatives from intake through certification/enablement
• Align partner initiatives to Merchant Services operating requirements
• Drive business development execution for the indirect sales channel by assessing current partner usage, identifying growth opportunities, and prioritizing partners aligned to Merchant Services strategy
• Evaluate and recommend opportunities for certification to existing Merchant Services platforms
• Define selection criteria, business case rationale, and expected sales impact

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, or education
• Experience with Independent Software Vendor (ISV), referral, reseller, technology partner, or third-party partnership models, preferably in merchant services, payments, fintech, or financial services
• Knowledge of the payments ecosystem, including merchant acquiring, gateways, integrated payments, underwriting, onboarding, risk, compliance, settlement, and servicing
• Ability to recruit/build relationships and negotiate with 3rd parties while aligning internal partners across product, technology, risk, legal, compliance, operations, and sales
• Experience supporting partner onboarding, certification, implementation readiness, or integration governance
• Understanding of partner operating models, including revenue sharing, referral arrangements, governance, support, reporting, and issue escalation
• Ability to translate business, technical, risk, and compliance requirements into clear partner-facing materials and executive-ready updates
• Familiarity with APIs, payment gateways, developer documentation, integration testing, or technical certification processes
• Proven ability to lead complex, cross-functional initiatives in a matrixed environment with track record of working effectively in a team environment, across all organizational levels
• Strong communication and presentation skills, including experience preparing materials for senior leaders and external partners
• Experience using partner performance, readiness, operational metrics, or feedback to improve partner experience
• Experience in developing 3rd party sales and referral channels, preferably in the merchant services space
• Demonstrated ability for self-management, problem-solving, and critical decision making in an efficient manner using strong analytical thinking
• Ability to support global teams across time zones
• This position is not eligible for Visa sponsorship

Demonstrates extensive experience in Business Execution and Strategic Planning, with a strong focus on driving indirect channel performance and growth within Merchant Services. Capable of leading complex cross-functional initiatives and providing executive-ready updates to senior leadership while aligning partner initiatives with operational requirements.

• Business Execution
• Strategic Planning
• Payments Ecosystem Knowledge
• Partner Onboarding Experience
• Analytical Skills

• Business Execution
• Strategic Planning
• Partner Onboarding
• Analytical Thinking
• Integration Governance
• Revenue Sharing Models
• Technical Certification Processes
• Performance Metrics
• Risk Management
• Compliance Knowledge

• Strong Communication Skills
• Presentation Skills
• Problem-Solving
• Relationship Building
• Negotiation Skills

• Merchant Services
• Payments
• Fintech
• Financial Services
• Third-Party Partnerships

• APIs
• Payment Gateways
• Developer Documentation
• Integration Testing