Patient Access Counselor | Center

Patient Access Counselor | Support Center | Days

• Career area:
  Patient Access
• Position Type:
  Full Time
• Date Posted: 02/10/2026
• Location:
  
  Yuma, AZ 85364, United States
• Job
• Work Status:
  Regular Full Time, 80 hours per two weeks
• Shift: Varied
• Pay Rate:
  Hourly ($16.00 - $20.80)

Address: 2400 S. AVENUE, Yuma, AZ, 85364

The Patient Access Counselor is responsible for facilitating a positive patient experience through coordination and advocacy during receipt, pre‑registration, registration, scheduling and other interactions throughout the patient stay.

• Facilitate patient registration, pre‑registration, scheduling, and other intake processes.
• Assist with identification, demographics collection, insurance verification, eligibility, and financial counseling.
• Coordinate with patients, families, and outside agencies for Medicaid, AHCCCS, Marketplace, and YRMC Financial Assistance.
• Maintain patient access and revenue cycle work queues.
• Perform financial counseling, collect payments, and process billing information.
• Verify insurance and authorization documentation; contact third‑party payers.
• Collect, post, and reconcile financial transactions, maintain cash drawer and deposits.
• Complete administrative tasks such as COA, Medicare, Tricare paperwork, and required signatures.
• Ensure electronic health record documentation is complete and up to date.
• Complete continuous education and follow‑up activities related to financial programs.
• Other duties as assigned.

• High School Diploma or GED.
• Minimum 2+ years related experience.
• Essential:
  Arizona Fingerprint Clearance.
• Knowledge of third‑party payer regulations, ICD‑10, CPT, HCPCS.

Join the Yuma Regional Medical Center dba Onvida Health, and be part of a community dedicated to improving health and well‑being in southwestern Arizona. We value innovation, compassion, and integrity, and we welcome individuals who are committed to kindness and continuous growth.

Physical requirements and working conditions will be provided upon interview.