Director Transfer Center

Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks

Shift: Days

Pay Rate Type:
Annual Salary

Location:

Yuma Medical Center

Salary Range:
Min = $;
Mid = $;
Max = $

The Transfer Center Director provides operational, clinical, and administrative leadership for the Transfer Center, ensuring safe, timely, and compliant patient transfers and consult coordination across the continuum of care. This role supports Onvida Health’s mission by promoting patient-centered care, efficient access to services, and collaboration across clinical and operational teams. The Director is responsible for daily operations, staff leadership, quality outcomes, and alignment with regulatory and organizational standards.

Planning/Vision:

Competency:

Provides vision, forward thinking and strategic planning in a proactive manner while being open-minded and creative in establishing a strategic direction; develops through an integration of ideas of those involved, an organized strategy to achieve both short and long term objectives for the department; effectively communicates strategy to obtain commitment by the responsible individuals.

Accountability:
Operational & Clinical Leadership: Provides 24/7 operational oversight of the Transfer Center to ensure timely, accurate, and compliant patient transfers. Applies clinical judgment to support appropriate level-of-care decisions, patient placement, and transfer prioritization. Ensures adherence to EMTALA, CMS Conditions of Participation, state regulations, and Onvida Health policies. Serves as the escalation point for complex clinical, operational, or physician-related transfer issues.

Fiscal Management:

Competency:

Demonstrates a personal accountability for financial results through development of an annual budget and operational plan and management of performance based on plan; engages staff in efforts to contain costs and improve the efficiency and cost-effectiveness of services; understands the basics of health care financial management.
Accountability: Establishes budget targets for department, provides oversight for the process, and holds self and other individuals accountable for compliance with annual budget plan. Identifies program or service growth opportunities and methodologies to enhance revenues. Supports budget planning, staffing models, and productivity management for the Transfer Center. Monitors resource utilization to ensure cost-effective operations. Contributes to business planning, volume forecasting, and operational reporting.

Customer Service:

Competency:

Exhibits unyielding commitment to providing excellent service to patients, physicians, employee and other customers; demonstrates strong communication skills through effective exchange of information with others, including written and oral communication, active listening, influencing the behavior of others and building personal rapport: communicates with others in an open and friendly manner, while simultaneously building credibility and rapport; exhibits strong interactive skills through a demonstration of respecting others' feelings, ideas and opinions.

Fosters an open interchange, displays a genuine understanding and acceptance of others; demonstrates perceptivity regarding others' feelings, ideas and opinions.
Accountability: Responsible for fostering a respectful and inclusive work environment and promoting Patient- and Family-Centered Care. Sets the tone for the department by clearly communicating values and expectations that shapes a positive and collaborative culture. Models appropriate behaviors and establishes standards for respectful conduct among all employees. Supports collaboration among patients, families, healthcare practitioners, and healthcare leaders in policy and program development, implementation, and evaluation;

facility design; professional education; and the delivery of care. Develops best practices for capacity management and establishes processes to evaluate and improve patient throughput across the health system. Designs and implements workflows to achieve optimal patient flow organization-wide, including but not limited to length of stay,…