HR Generalist

The Human Resources Generalist provides comprehensive HR support across multiple functional areas, including employee relations, recruitment, benefits, leave administration, compliance and performance management. The primary function of this role is benefits administration, providing back‑up for the HR Manager and the HR team.

Administer and track all types of employee leaves, including:

• Family and Medical Leave Act (FMLA)
• Americans with Disabilities Act (ADA) interactive process coordination
• Federal and state‑specific leave laws
• Worker’s compensation leave coordination
• Military Leave (USERRA)
• Review leave requests, determine eligibility, and provide required notices and documentation within statutory timelines
• Coordinate medical certifications and maintain confidential records in compliance with company policy.
• Monitor leave durations, track intermittent leave usage, and communicate updates to managers and payroll.
• Partner with the HR Manager regarding complex cases, accommodations, and return‑to‑work planning.
• Maintain accurate records in company systems.
• Identify compliance risks and recommend process improvements.
• Respond to employee inquiries with professionalism and confidentiality.
• Stay current on federal, state, and local leave changes.
• The responsibilities include employee relations, reviewing department processes for continued process improvement, cross training, support of recruitment strategies, explaining the benefit options to new employees, assisting employees with benefits enrollment processes, meeting with employees 1:1 to address employee inquiries about their insurance or retirement benefits, maintaining files and records of individual employee benefits, documenting and summarizing employee issued concerns, and communicating with employees on leave.
• This position will provide excellence in customer service understanding the necessity of maintaining confidentiality and discretion.
• Able to exercise effective judgment, creativity, and sensitivity to changing needs and situations.
• Able to establish and maintain healthy working relationships with people in course of work.
• Able to work alone on a broad variety of projects.
• Assist employees and new hires with guidance regarding the TRAX benefits packages, open enrollment, and orientation.
• Typical duties include assisting in a variety of administrative matters; maintaining a wide variety of personnel, medical, and personal files, compiling information; handling and addressing complaints.
• Other duties as assigned.

• Must have an AA degree and three years’ experience in benefits and HR administration, or 5 years’ experience in a Human Resources setting.
• Minimum of three years of progressive human resources responsibilities, expertise and experience as a human resources generalist.
• Ability to use computers and associated software, including internal human resources management systems and Microsoft Office applications.
• Effective oral and written communication skills are required to interface and communicate with all employees.
• Proficient in the English language.
• Ability to present information effectively and respond to questions from groups of managers, clients, customers, the general public and employees at all levels.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Skill in comprehending and analyzing organization and procedural problems and in making sound recommendations and conclusions.
• Ability to apply a broad knowledge of the principles and practices of human resources management.
• Must have dependable transportation and a dependable means of communication.
• Must be able speak, write, read, and understand English.
• Must have a well‑mannered customer service attitude.
• Must be willing to cross‑train in other areas.
• Must use “down‑time” effectively to the benefit of test, self, and company.
• Must be punctual, responsible, and dependable.
• Must demonstrate motivation, initiative, and reliability.
• Must be adaptable, flexible, and able to adjust to new or changing instructions.
• Must have a demonstrated ability to follow instructions and company policy.
• Must be able to deliver…