Desktop Support Technician | Nights

Overview

Job Title: Desktop Support Technician I | Nights

Department: IT

Location: Yuma, AZ 85364, United States

Job : 13294

• Provide IT Concierge Support, including on-site rounds to assist with issues requiring immediate attention; manage assigned tickets from the Desktop Support Lead and identify additional unreported issues.
• Perform break/fix on physical hardware, maintaining PC functionality (excluding vendor-owned systems).
• Image/repair computers running Windows OS for incidents, service requests, and OS updates.
• Assist with clinic setups and ensure hardware such as scanners and Imprivata are functioning as intended at clinics.
• Assist in setting up hardware for conference rooms as requested.
• Order hardware and software as needed.
• Understand business processes and IT best practices.
• Other duties as assigned.

• Education:
  
  Essential — High School Diploma or GED
• Required:
  
  2+ years related IT experience
• Preferred:
  CompTIA A+ Certification, ITIL Certification, or related field and 3+ years of IT technical support experience

• Work Status:
  Regular Full Time
• Hours:
  
  80.00 Hours every two weeks
• Shift: Nights, 11:00 pm – 07:00 am
• Compensation:
  Base salary range offered; actual salaries vary by skills and experience
• Salary Range:
  Min $20.00, Mid $25.00, Max $30.00

Note: This position is listed by Yuma Regional Medical Center dba Onvida Health.