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IT Support Analyst — Fast, Customer
Job in
Yuma, Yuma County, Arizona, 85364, USA
Listed on 2026-07-16
Listing for:
Valid8 Financial, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Valid8 Financial, Inc. is seeking a customer-focused Support Analyst to handle inbound calls and multi-channel inquiries. You will document actions in the CRM, aim for first-call resolution, and escalate when needed within the technology group.
The role emphasizes strong communication, problem solving, and collaboration with IT teams, while maintaining KPI targets and high-quality service standards across student, faculty, and staff touchpoints.
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