Branch Manager

Job Description

Branch Manager

Location: Tucson, AZ
Compensation: Competitive Salary + Monthly & Quarterly Performance Bonuses
Status: Full-Time | Exempt

Lead a Team. Grow a Business. Make an Impact.

Are you a natural leader who thrives in a fast-paced environment? Do you enjoy building relationships, developing people, solving problems, and driving results? If so, we'd love to meet you.

Hire Quest Direct is seeking an energetic Branch Manager to lead our Tucson branch. In this role, you'll oversee daily operations, develop your team, ensure exceptional customer service, and help drive the branch's continued growth and profitability. Every day is different, making this an exciting opportunity for someone who enjoys variety, leadership, and making a real impact.

As Branch Manager, you'll be responsible for the overall success of the branch by:

• Leading, coaching, and developing a high-performing branch team
• Creating a positive culture built around our Core Values
• Managing daily staffing operations, including dispatching Field Team Members (FTMs)
• Recruiting, interviewing, and hiring top talent to meet customer needs
• Building and maintaining strong relationships with customers through regular visits and exceptional service
• Partnering closely with the Business Development team to deliver staffing solutions
• Resolving employee and customer concerns quickly and professionally
• Overseeing payroll payouts, billing, invoicing, accounts receivable, and branch financial operations
• Managing Workers' Compensation claims, investigations, unemployment claims, and Certified Payroll
• Planning recruiting events and job fairs to attract quality candidates
• Conducting performance reviews, coaching conversations, and progressive discipline when needed
• Ensuring branch compliance with company policies and operational procedures
• Supporting branch growth while consistently meeting performance goals

We're searching for someone who enjoys leading from the front and isn't afraid to roll up their sleeves.

• High School Diploma or GED required;
  Bachelor's degree preferred
• 2+ years of professional work experience
• At least 1 year of leadership or supervisory experience
• Experience in customer service, sales, or account management
• Staffing industry experience is a plus
• Bilingual in English and Spanish is a plus
• Valid driver's license, reliable transportation, and a clean driving record
• Ability to pass a background check and drug screen
• Flexibility to work occasional weekends as business needs require

You are someone who:

• Inspires and motivates others
• Communicates confidently with employees and customers
• Builds lasting relationships based on trust
• Stays organized while juggling multiple priorities
• Solves problems quickly and professionally
• Maintains composure under pressure
• Pays attention to the details without losing sight of the bigger picture
• Takes ownership and drives results

At Hire Quest Direct, our people are the reason we're successful. We believe in developing leaders, rewarding performance, and creating growth opportunities. If you're looking for a career where your leadership truly matters, and your success is recognized, this is the opportunity for you.

If you’re excited about delivering frontline exceptional customer service and helping people find meaningful work in the Construction, Industrial, and Hospitality sectors, we'd love to meet you.

About Hire Quest Direct

Hire Quest Direct is a nationwide staffing company specializing in construction, light industrial, hospitality, and event staffing. With locations across the country, we connect reliable workers with companies that need skilled and general labor fast. For two decades, we’ve supported contractors, developers, and businesses with dependable staffing solutions built on safety, reliability, and service. We are an