Admin Director Revenue Cycle

Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks

Shift: Days
Pay Rate Type:
Annual Salary

Location:

Support Center

Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.
Min = $
Mid = $
Max = $

The Administrative Director is primarily accountable for the planning, implementation and operation of the Patient Financial Services and Patient Access departments within the scope of service areas assigned in order to meet the needs of the organization goals. Provides leadership and expertise in the management of these department. Maintains accountability for human resource management, financial management, and quality management for the department and programs within incumbent's responsibility in support of the mission, vision and strategic objectives of YRMC.

• Fiscal and Operation Performance: develop and drive a program in cooperation with the VP Revenue Cycle which routinely monitors performance per volumes, referrals and trends. Responsible for financial results through managing performance based upon a financial and operational plan driven by budget, target, and organization goals. Engage staff in efforts to contain costs and improve the efficiency and cost-effectiveness of services.
  
  He/she is vested with the authority to make discretionary decisions when circumstances occur that are not covered by written instructions or known policies and procedures. ;
  Acting as a liaison between the employees and upper management when it comes to financial and administrative issues. Actively participate in the development, planning and operations for departments within the roles scope. Provides guidance for billing and collection management to resolve internal and external issues. Routinely conducts payer trend analysis, focusing on initial denials and underpayments, to ensure optimal claims processing and reimbursement.
• Quality:
  Quality and Service Excellence initiatives, process improvement, and staffing. Responsible for ensuring continual efficient and compliant operational performance of department/division and all related areas. Ensure compliance with all regulatory requirements i.e.:
  Centers for Medicare and Medicaid Services (CMS);
  Develop quality/performance improvement programs, instructing staff and implementing new and improved standards. Making changes to increase efficiency in the workplace;
  Implements a rigorous quality program to ensure optimum customer service. Ensures all compliance related forms and processes are completed timely and accurately.
• Delegating tasks to Director, Managers/Supervisors and monitoring daily operation;
  Acting as a liaison between the employees and upper management when it comes to financial and administrative issues maintain deep understanding of key processes within the departments of responsibility and constantly evaluate opportunities for improvement. Ensure standardization of processes, regardless of patient accounting system. Maintains awareness of third-party payer and governmental regulations and requirements as well as company policies and procedures to ensure billing compliance and timeliness of collections.
  
  Proactively implement operational changes
• Service Delivery:
  Drive Director, Managers and Supervisors to shape our patient experience via optimized service delivery for our patients and physicians. Improve and report on registration metrics including check-in wait times, point-of-service collections and estimates completed, financial counseling screening and verification, patient satisfaction, and registration work queues. Responsible to maintain good customer relationships and improve the company’s services delivered to maintain customer satisfaction.
  
  Working closely with patient experience to help drive process improvements with leader’s scope of responsibility.
• Planning/Vision Provides vision, forward thinking and strategic planning in a proactive manner while being open-minded and creative in…