Technical Product Manager

• Lead the strategic vision and roadmap for Debit Card Fraud Prevention
• Own product direction across transaction-level fraud prevention and real-time fraud interdiction capabilities throughout the debit card lifecycle
• Lead technical product management activities for multiple technical products or one strategic technical product
• Participate in the design and continuous improvement of technical solutions
• Collaborate with cross-functional teams to create best practices that drive significant change to the client experience
• Coach technical product teams toward best practices and learnings
• Ensure delivery of messaging, communication, and customer outreach as necessary
• Partner with stakeholders to resolve production and implementation issues and support or drive escalations
• Lead planning, development, and implementation of new technical products
• Define and analyze technical markets, develop product features and requirements, and create implementation plans
• Employ qualitative and quantitative analysis techniques to improve the user experience
• Provide recommendations for business planning and departmental prioritization
• Participate in engineering practices including development, continuous integration, and automated deployment
• Participate in special projects and perform other assigned duties

• Undergraduate degree or equivalent combination of training and experience required
• Minimum of five years related work experience
• Two years of leading large cross-functional teams on major organizational projects preferred
• Graduate degree preferred
• Visa sponsorship is not offered for this position

Demonstrates expertise in leading strategic product management for Debit Card Fraud Prevention, focusing on technical solutions and cross-functional collaboration to enhance user experience and drive significant change.

• Technical Product Management
• Fraud Prevention Strategies
• Cross-Functional Team Leadership
• Qualitative and Quantitative Analysis
• Product Development and Implementation

• Product Direction
• Fraud Interdiction Capabilities
• Technical Solution Design
• Implementation Planning
• Continuous Integration
• Automated Deployment

• Coaching
• Collaboration
• Communication

• Undergraduate Degree
• Graduate Degree Preferred

• Debit Card Lifecycle
• User Experience Improvement
• Stakeholder Partnership
• Production Issue Resolution