Hospice Clinical Supervisor

About Uni Care

Uni Care provides a complete continuum of quality home care services including Home Health, Palliative Care, Hospice and Private Care. Our service area includes southern California as well as Yuma, Arizona. Uni Care's mission has guided us for 18 years – to provide outstanding patient care to our diverse community by utilizing effective processes and achieving great customer satisfaction within a patient-centered model of care.

• Coordinates and oversees all direct care patient services provided by clinical personnel.
• Develops, plans, implements, analyzes and organizes clinical operations for specific location managed.
• Conducts or delegates the assessment and reassessment of patients, including updating of care plans and interpreting patient needs, while adhering to Company, physician, and/or health facility procedures and policies.
• Reviews case referrals and available patient information related to case, including disciplines required, to determine hospice needs.
• Accountable to ensure patients meet admission criteria and makes final decision to admit patients to service.
• Supervises the assignment of appropriate clinicians to case and oversees the delivery of care to all patients in service area.
• Instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate.
• Assists clinicians in establishing immediate and long-term goals, in setting priorities and in developing patient Plan of Care (POC).
• Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third party payers. Ensures documentation and final audits/billing are completed timely and in compliance with Medicare regulations.
• Supervises all clinical employees assigned to specific location. Responsible for the overall direction, coordination and evaluation of the location. Carries out supervisory responsibilities in accordance with Company policies and procedures.
• Supervises and instructs RN case managers to provide ongoing communication between team members, attending physicians, and caregivers to ensure the appropriateness of care and outcome planning.
• Handles necessary employee corrective action and discipline issues fairly and objectively, in consultation with the Human Resources Department and the Administrator.
• Participates in the interviewing, hiring, training and development of direct care clinicians. Evaluates their performance relative to job goals and requirements.
• Coaches staff and recommends in-service education programs, when needed. Ensures adherence to internal policies and standards.
• Assesses staff education needs based on own review of clinical documentation in addition to feedback and recommendations by Utilization Review staff. Upon completion of assessment, creates and conducts regular staff education as needed.
• Analyzes situations, identifies problems, evaluates alternative courses of action through utilization of Performance Improvement principles.
• Provides direct patient care on an infrequent basis as needed.
• Acts as Director of Patient Care Services in her absence.
• Participates in supervisor on-call responsibilities after hours and on weekends.
• Interprets Company standards and Company policies and procedures to ensure compliance with external regulatory authorities and ensures that caregiver clinical documentation meets internal standards.
• Participates in performance improvement activities, maintains ongoing clinical knowledge through internal and external training programs.