Business Development Center; BDC Representative Job Yuma area,Arizona USA,Sales

Position: Business Development Center (BDC) Representative

Position Summary

We are seeking a motivated BDC Representative to join our team. In this role, you will identify and qualify potential customers through various channels and schedule appointments for sales or service to ensure smooth customer flow.

Key Responsibilities

Identify and qualify potential customers via phone, email, and online inquiries
Schedule sales and service appointments
Respond promptly to customer inquiries and address concerns
Provide accurate information about our product and services
Build rapport with customers to create a positive experience
Follow up with customers to ensure satisfaction and move them toward appointments or sales

Key Functions

Handle inbound and outbound calls
Manage and respond to online inquiries
Conduct customer interactions through text or online chat
Strong communication and customer service skills
Ability to handle multiple tasks and prioritize effectively
Sales or business development experience
Proficiency in CRM software and other relevant tools

Drug and Alcohol Test Requirement

Must be able to successfully pass a drug/alcohol screen, random drug and controlled substance abuse tests and background investigation as a condition of employment.

Benefits

Medical Plan (both US and Mexico)
Dental Plan (both US and Mexico)
Vision Plan
Supplemental Benefits
Preventative Care Management Plan
Life Insurance
401k Plan
Paid Vacation
Paid Holidays
Paid Training
Opportunities for advancement

Equal Opportunity Employer Alexander Toyota is an equal opportunity employer and prohibits discrimination and harassment of any kind. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.#J-18808-Ljbffr