Operations Manager – CEVA Logistics

YOUR ROLE

We are looking for an Operations Manager for our contract logistics operations in Zaandam. The site stores and distributes car parts for 14 different car brands including premium brands. The inventory exists of bolts, engines, tires, body shop parts and much more. It is our daily and long‑term goal to make sure that, with our team, we store these different sizes of items the best way we can, and make sure that it will be delivered within the agreedtime frames with our customers.

For us it's important that we always make sure that we deliver on time, deliver the highest quality with satisfied employees.

As an Operations Manager you ensure that both internal and external customer KPI expectations are met or exceeded. You will be responsible for overseeing the logistics and distribution processes for our customers Stellantis & You and Distrigo. You distribute, coordinate and monitor the daily and weekly activities of your team by adapting the human and material resources for optimal productivity and profitability, while ensuring service, quality and health and safety standards.

You will work closely together with colleagues from our two other sites in Hoogeveen and Waalwijk. In the position of Operations Manager, you report directly to the Site Manager, who is responsible for all three sites in Waalwijk, Hoogeveen and Zaandam.

You will be responsible for:

• Plan and manage supervisory staff ensuring maximum efficiency and flexibility to respond to operational needs of the customers;
• Review customer service levels with the Site Manager against SLAs/KPIs;
• Ensure that KPI’s are maintained and actively incorporated into the business activity;
• Agree, monitor and recommend changes to current operational processes to reflect the actual operation;
• Support the Site Manager in maintaining close relationships with designated customers;
• Establish clear and precise instructions to perform operations, setting individual targets and appraising each individual accordingly to set goals. Actively managing performance and conduct matters without delay;
• Applies and enforces Health & Safety, Quality and Environmental regulations and processes on a day to day basis;
• Coach and mentor appropriate team members to ensure continuous improvement; passing on all expertise and information to teams when needed and solve discrepancies when required. Understanding employees’ strengths and areas for improvement.

We are seeking a proactive, ambitious professional who works independently and has a strong sense of responsibility. You are socially adept, have strong communication skills, and can lead a team of people effectively. You are flexible in your approach to meeting the diverse needs of your team to achieve desired results. Additionally, you are resilient to stress and prioritize a mindset of continuous improvement.

You excel at maintaining a holistic view within a dynamic environment. You understand the needs of our customers and can respond promptly with your team.

Key requirements include:

• You have completed a bachelor's degree;
• At least 3 years of successful managerial experience in a logistics environment;
• Demonstrable experience in coaching and developing leaders;
• Excellent communication skills;
• Fluent proficiency in both Dutch and English languages.

At CEVA Logistics, there are plenty of opportunities to bring out the best in yourself and your career. In addition to a dynamic environment where we achieve our goals together at a high pace and in a results-oriented manner, we offer a position that allows for enjoyment and connection. This role can be the first step in a broad career path within our organization.

The possibilities to forge your own path are endless!

We also offer:

• A competitive salary ranging from €4.158,68 to € 5.730,58gross per month (depending on qualifications and experience);
• A one-year contract with the possibility of a permanent position;
• 25 vacation days, 5 ADV (Additional Decentralized Vacation) days, and the option to buy or sell extra leave;
• A profit-sharing scheme of up to 3% based on positive company results;
• A good pension plan, 8% holiday…