Customer Service Assistant
Job in
Zanesville, Muskingum County, Ohio, 43702, USA
Listed on 2026-02-13
Listing for:
Muskingum County Library System
Part Time
position Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Retail Associate/ Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Job Title: Customer Service Assistant ( Floater)
Location: Floater (multiple locations)Pay Rate:$15.79 to $17.18 per hour (10 hours per week, varied schedule)
Closing Date
:
February 20,2026
Under general supervision, the Customer Service Assistant will provide excellent customer service to our patrons, shelve books and other library materials and maintain orderliness of library stacks. They will perform general customer service functions and may need to make supervisor-level decisions in the absence of the Customer Service Specialist.
Qualifications:High school diploma or equivalent; availability to work evenings and weekends.
Knowledge, skills and abilities:- Skill in providing high-quality customer service
- Ability to learn library policies and procedures; ability to alphabetize, file and perform basic clerical tasks
- Ability to communicate effectively; ability to work unsupervised
- Skill in use of electronic devices such as computers, phones, tablets and eReaders
Employee Assistance Program
Retirement plan: OPERS- 10% employee contribution, 14% employer contribution
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