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Hospital Patient Experience Liaison (Full-Time
Job in
Zanesville, Muskingum County, Ohio, 43702, USA
Listed on 2026-08-16
Listing for:
Healthcare Staffing
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Genesis Health Care System in Ohio seeks a Customer Relations Associate to provide high-quality liaison services, handle complaint intake, and assist with resolutions for physicians, staff, patients and other customers. You will support departments like Emergency, Surgery and front information desks, maintain professionalism and confidentiality, and use EPIC when needed to improve service delivery.
The role emphasizes patient-centered care and proactive problem solving within a fast-paced
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