Network Technician - South Zanesville

Overview

MVHC is growing and has an immediate opportunity for a Network Technician to join our Team.

MVHC serves as a healthcare resource to ensure that all members of our community have access to affordable and high-quality health care. We strive to hire those who embrace our mission and values and develop a team of employees you can call family. If you want to make a difference and are passionate about what you do, consider MVHC for future employment and a rewarding career.

The Network Technician is responsible for assisting in the design, implementation, and maintenance of the network infrastructure and security. This includes connectivity, data switches, firewalls, and security software. This position also serves as Tier 2 support for all IT-related tasks regarding computer hardware and software.

• 5 Years of experience working in a network environment.
• Experience with various WAN technologies (VPN, SD-WAN, Etc.).
• Experience with monitoring and configuring switches, routers, and firewalls.
• Experience with Active Directory.
• An advanced understanding of computer hardware, operating systems, application software, computer and network security principles.
• Strong customer service and communication skills.
• Ability to complete assigned tasks with minimal supervision.
• Ability to manage multiple tasks.
• Ability to manage relationships with internal and external customers.

• Network Related IT Certifications
• Experience Managing Microsoft 365 Environment

• Lifting up to 50 lbs. occasionally.
• Carrying up to 20 lbs. occasionally.
• Standing 1-2 hours at a time.
• Walking approximately 30 minutes per hour throughout the day.
• Ability to handle emergency situations as needed.
• Average working hours with possible non-traditional hours.
• Potential exposure to blood and body fluids.
• Ability to deal with upset or disgruntled staff to deescalate situations.

• Configure all assigned networking and voice devices in accordance with best practices and in the best interest of MVHC security and functionality.
• Assist with design of networks and connectivity for additional MVHC sites.
• Keep all assigned device configurations current, standardized, and secure.
• Always maintain a current backup of network-related device configurations as assigned.
• Provide phone and in-person user support for technology-related problems.
• Complete network software installations, troubleshooting, and support for assigned networking or voice applications.
• Recommend or request the procurement of networking equipment or replacement parts/equipment and outside vendor services as needed for networking equipment.
• Set up end-user accounts and timely maintenance of these accounts for network and telephony connectivity purposes.
• Support IT Team in maintaining and rolling out new features.
• Provide basic level expertise in the function and operation of standard office applications.
• Perform regularly scheduled maintenance on network, telephony and associated software.
• Provide telecommunication system support.
• Travel to MVHC sites required.
• Timely communication, response, escalation and resolution of system down scenarios.
• Assist in providing budgetary numbers for support and procurement of networking and telephony needs.
• Advanced communication and change management updates to all key stakeholders involved and impacted by changes.

Founded in 2008, MVHC serves as a best-in-class health care resource to ensure all members of the communities we serve have access to high-quality, affordable health care. We are local, non-profit, and community owned. The MVHC community is comprised of more than 500 staff and providers committed to health care, and we strive to improve the lives of residents in the communities we serve.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We strive to create an environment which promotes healthy work-life balance and offers opportunities to make a difference in the lives of our patients while maintaining personal objectives. This is a time of growth for MVHC as we expand access to the communities we serve.

• Employee satisfaction rating of 90%
• Equal opportunity employer; selection of applicants for employment is based only on qualifications and the requirements of a specific job
• We are local, non-profit, and community owned
• Team approach to patient-centered comprehensive primary care
• Comprehensive benefits package including medical, dental, vision, prescription drug, and a health savings account option
• All insurance benefits are available for both employee and family
• 401k with employer match
• Paid time off plus seven paid holidays per year
• Employer paid life insurance
• Life insurance…