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Retail Assistant Store Manager

Job in Zanesville, Muskingum County, Ohio, 43702, USA
Listing for: FirstCash
Full Time position
Listed on 2026-02-28
Job specializations:
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 13 - 17 USD Hourly USD 13.00 17.00 HOUR
Job Description & How to Apply Below
Position: Retail Assistant Store Manager - 3152

Overview

$13.00 to $17.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process.

Responsibilities
  • Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
  • Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
  • Recruit top talent by sourcing candidates through company-prescribed channels.
  • Open and close the store, including counting cash drawers and merchandise, and ensure procedures are followed to protect assets.
  • Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
  • Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
  • Evaluate store financial statements and drive profitability through communication and goal setting.
  • Ensure operating standards meet or exceed First Cash standards.
  • Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
  • Complete assigned tasks and training for self-development as requested.
  • Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
  • Remain up-to-date on product knowledge.
  • Act as manager on duty in the absence of the Store Manager.
  • Other related duties as assigned.
Minimum Requirements & Qualifications
  • Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting (as required by federal, state, and local law).
  • Must be willing and able to lift/carry up to 50 pounds.
  • Demonstrated ability to effectively supervise others.
  • Ability to work with firearms and to become firearms certified.
  • Assist customers outside the building or retrieve products in exterior storage areas as needed.
  • Minimum Age: 18 years old
  • High School Diploma, GED, or equivalent experience
  • Ability to work in multiple locations as business needs dictate.
  • Flexible retail schedule based on business needs, including weekends and holidays.
  • Assistant Store Managers will work 40+ hours a week; hours based on business needs.
  • Computer literate and able to operate POS systems and common office machines.
  • Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills; analytical skills.
  • Cash handling experience required.
  • Ability to work independently with minimal supervision; excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply!

Commission Plan Information

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided more details during the interview process.

Note:

The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management may assign/reassign duties and responsibilities at any time. Duties may be subject to change due to reasonable accommodation or other reasons.

Payrates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by Net Spend; signup to this program by the employee is required; restrictions and fees apply.

First Cash 401K program available to all employees 21 years of age (or older).

Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the position.

Legal and Compliance

Submission of your application confirms opt-in to receive communications from the First Cash Talent Acquisition Team. This includes information about the specific job and other opportunities. Message and data rates may apply. You can unsubscribe to text messages and emails at any time. See  for details.

First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides equal employment opportunity regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or other protected characteristics. Reasonable accommodations will be provided for qualified individuals with disabilities.

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