Outreach Coordinator

• Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations
• Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume
• Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients
• Execute daily prospecting, visits, calls, and follow-ups to achieve referral and census goals
• Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints
• Apply sales techniques including objection handling, pipeline management, and account growth strategies
• Track activities and results through CRM and produce accurate reporting on outreach effectiveness
• Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions
• Develop knowledge of Bright View’s services and communicate patient pathways effectively
• Represent Bright View at networking events, conferences, and community meetings
• Educate stakeholders on substance use disorder treatment and Bright View’s patient-first approach
• Share field insights to support organizational planning and market strategy
• Develop account plans and territory strategies to maximize referral growth

• Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles
• Associate Degree or equivalent experience
• Preferred sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings
• Preferred knowledge of addiction medicine or behavioral health industry
• Willingness to learn sales planning, objection handling, and conversion strategies
• Ability to consistently deliver daily outreach commitments and achieve activity targets
• Ability to seek feedback and adapt strategies
• Strong ability to connect with diverse stakeholders and build rapport
• Ability to map accounts, prioritize opportunities, and plan sales approaches
• Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable)
• Ability and willingness to travel within assigned territory

Demonstrates expertise in relationship building and account management within healthcare and criminal justice sectors, utilizing effective sales techniques and CRM tools to achieve referral growth and outreach metrics.

• Sales Techniques
• Account Management
• CRM Proficiency
• Healthcare Industry Knowledge
• Referral Generation

• Sales Planning
• Objection Handling
• Pipeline Management
• Account Growth Strategies
• Reporting Tools

• Persistence
• Goal Achievement
• Stakeholder Connection
• Adaptability
• Rapport Building

• Associate Degree

• Healthcare
• Behavioral Health
• Criminal Justice
• Addiction Medicine
• Substance Use Disorder Treatment

• CRM Platforms
• Microsoft Excel