Customer Experience Specialist — Order Support & Returns
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Retail Associate/ Customer Service
Design Within Reach is seeking a Customer Service Specialist to manage daily customer requirements, including returns, replacements, cancellations, and order status. You will support the Retail Operations team and report to the Customer Service Managers, with a Tuesday-Saturday 9am-6pm ET schedule.
Ideal candidates have 2-3 years in customer-facing roles, strong communication, and the ability to handle multiple priorities with accuracy and empathy in a fast-paced environment.
This role is for the Customer Experience Specialist — Order Support & Returns role at Knoll Inc.
The position is based in Zeeland, MI, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 25.000 - 30.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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