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User Experience; UX Researcher

Job in Zeeland, Ottawa County, Michigan, 49464, USA
Listing for: Gentex Corporation
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    UI/UX Design, Digital Media / Production
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
User Experience (UX) Researcher page is loaded## User Experience (UX) Researcher locations:
Zeeland, MI:
Grand Rapids, MItime type:
Full time posted on:
Posted Todayjob requisition :
REQ
025352

You want to love what you do and love where you work. Gentex gives you the best of both worlds. A global technology company headquartered in Zeeland, Michigan, Gentex is an 8-time winner of the Top Workplaces in Michigan.
** POSITION OVERVIEW
** User Experience (UX) Researcher II is responsible for the design and execution of user research initiatives aimed at understanding user needs, behaviors, and pain points. You will collaborate closely with product designers, product managers, and other stakeholders to ensure that user insights are integrated into the design and development process, helping to create intuitive and user-centered products.

This position is working onsite in Zeeland, MI, in an office, Monday - Friday.
** WHAT YOU’LL DO
*** Take the lead on designing and executing a wide range of research studies (e.g., usability testing, surveys, ethnographic research, user interviews, and field studies) to uncover user needs, behaviors, and pain points.
* Analyze both qualitative and quantitative data to identify key trends, insights, and actionable recommendations. Communicate findings clearly through reports, presentations, and artifacts like personas, user journey maps, and research briefs.
* Lead usability testing sessions for prototypes, designs, and existing products. Identify usability issues, prioritize them based on impact, and collaborate with design teams to iterate solutions.
* Work closely with product managers, designers, engineers, and stakeholders to ensure that user insights are integrated into product roadmaps, design decisions, and development processes.
* Contribute to the development of long-term research strategies that align with product and business goals. Help define research objectives and prioritize studies based on impact and project timelines.
* Advocate for a user-centered approach in decision-making processes. Use research insights to support strategic initiatives and influence product design, functionality, and improvements in usability.
* Continually keep internal stakeholders in the loop on study results and then, as needed, create detailed reports and other artifacts allowing them to clearly understand and prioritize user needs.
* Prepare and present research findings to senior leadership and cross-functional teams, ensuring clear, actionable insights are communicated effectively.
* Stay current with UX research methodologies, trends, and best practices, and apply them to improve research processes and outcomes within the team.
* Other duties as assigned.
** HOW YOU’LL DO IT
*** Attention to detail - Ensuring information is complete and accurate; following up with others to ensure that agreements and commitments have been fulfilled.
* Problem solving - Defining a problem, determining the cause, identifying, prioritizing and selecting alternatives for a solution, and implementing a solution.
* Communicating effectively - Developing and delivering multi-mode communications that convey clear understanding, taking into account the unique needs of different audiences.
* Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
* Fostering teamwork - Building effective partnerships and working collaboratively with others to meet shared objectives.
* Planning and aligning - Planning and prioritizing work to meet commitments aligned with organizational goals.
* Maintaining a high level of honesty, integrity, and confidentiality with respect to company matters.
* Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties**,
** including but not limited to, promoting a safe workplace.
** WHAT TO BRING
*** Bachelor’s degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Anthropology, or a related field.
* 2+ years of experience in UX research or a related field.
* Expertise in a variety of qualitative and quantitative research methods.
* Proficiency with…
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