Facilitator ​/ Leader ​/ Shipping & Receiving ​/ 3rd Shift

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Miller Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Miller Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Our Operations Teams are responsible for all aspects of manufacturing high quality products in a timely manner to delight our customers. Operations team members play an important role in Herman Miller's success and prepare us to help people do great things. All of our team members work in clean, bright environments that make use of Lean manufacturing principles. These teams share a passion for quality and hold safety as a number one priority.

• You'll also perform problem-solving and improvement Kaizen activities.
• Actively engage and encourage the involvement of team members in improvement initiatives.
• Conduct hour by hour, standardized work, and problem-solving documentation.
• Encourage safe behavior and 5S housekeeping activities.
• Ensure measurable improvement to goals.
• Facilitate a quick response to problems.
• Maintain daily communication with the Work Team Leader and team members.
• Maintain effective communication and cooperation with all other shifts and Facilitators.
• Perform additional responsibilities as requested to achieve business objectives.
• Perform problem identification and Kaizen activities.
• Support training initiatives of team members in standardized work through job instruction (JI).
• Use the job instruction training method where applicable.
• Utilize a structured approach to problem-solving, including regular reflections.
• Work with the Work Team Leader to ensure that quality criteria are followed and that quality checks are completed appropriately using standardized work, job instruction, and quality criteria.

• A high school diploma or equivalent (example GED) or work experience which demonstrates performance competency.
• Bridge and/or Qualified Line Support Preferred
• The ability to meet the minimum requirements of the jobs represented in the appropriate department.
• A demonstrated initiative to lead others for improved performance and a consistently demonstrated job performance that exceeds expectations.
• The ability to perform all jobs in the zone and adjacent zones within Takt Time and to standardized work.
• Excellent written and verbal communication and interpersonal skills, including the ability to challenge team members and peers appropriately to follow standards.
• The ability to appropriately apply Herman Miller Performance System (HMPS) technical tools (standardized work, job instructions, work balance chart, time observations, etc.).
• Knowledge of and ability to explain the four philosophies of HMPS, True North, HMPS tools, and their relation to one another (pocket card).
• The ability to practice and document Kaizen (PDCA).
• A demonstrated ability to teach others, build effective relationships, and the flexibility and ability to implement and manage change effectively.
• An exhibited willingness to help others, an eagerness to learn, and a servant leadership style.
• The ability to perform all essential job functions of the position with or without accommodations.

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.

Miller Knoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work.

We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification.

In general, Miller Knoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

Miller Knoll is a collective of design brands coming together to remake modern for the 21st century.