Retail Team Lead Part-Time

Our Mission

Change Lives through the Power of Work! Family‑friendly hours, Flexible schedule, Closed on major holidays, Employee discount, Caring & Inclusive culture, Supports a great cause!

• Assist store management with the execution of daily operations of a retail store, excluding personnel issues.

• General operations, including acquisition, display, and sale of merchandise; rotation of goods, pricing, and adequate inventory.
• Perform administrative and clerical duties of store operations; provide sales reports and accurate retail information on a timely basis.
• Oversee all personnel, clients and volunteers assigned to the retail store.
• Direct training.
• Enforce store procedures and GIWM policies on a day‑to‑day basis.
• Ensure grounds and building are properly maintained; report need for repairs and recommend replacement as necessary.
• Enhance security and loss prevention.
• Ensure safety compliance for all OSHA/MIOSHA requirements and GIWM safety regulations are adhered to.
• Perform job functions of a Lead Cashier or Retail Associate as required.

• High school diploma or equivalent preferred.

• Minimum of one year experience in retail operations required.

• Inside generally 100%, may include outside work on occasion.
• Moderate emotional effort; work environment occasionally hectic with high stress.
• Short deadlines requiring some overtime; weekends and holidays required.
• Available and on call for emergency situations at stores.
• Use of personal vehicle to conduct agency business, as needed.
• Some travel required for off‑site meetings and coverage at other stores.

• Demonstrate accuracy with accounting and bookkeeping.
• Handle customer complaints in a courteous and responsible manner.
• Provide positive internal and external customer relations and easily interact with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Meet production goals.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Follow Kaizen principles: 6S checklist, procedures, signage and layout.
• Maintain a good driving record, valid insurance, and valid driver license.
• Maintain a valid powered industrial truck license when required.