Senior Programmer Analyst

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Miller Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Miller Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE The Senior Programmer Analyst is a seasoned individual contributor responsible for designing, developing, enhancing, and supporting manufacturing and ERP systems, with a strong emphasis on JDE World and plant‑level operations. This role blends deep manufacturing process knowledge with hands‑on programming and ERP technical expertise to support both day‑to‑day production needs and strategic transformation initiatives.

The role operates independently, partners closely with Manufacturing, Supply Chain, and Operations teams in East Greenville, and serves as a technical subject‑matter expert within the JDE World and manufacturing systems landscape.

ESSENTIAL FUNCTIONS Design, develop, test, and support software solutions supporting manufacturing, plant operations, and supply chain processes.

Provide hands‑on technical support and enhancements for JDE World, including manufacturing, inventory, costing, order processing, and reporting functions.

Develop, maintain, and optimize custom JDE World programs, reports, interfaces, and batch jobs.

Translate shop‑floor and business requirements into technical designs, system configurations, and production‑ready code.

Analyze current‑state (“As‑Is”) manufacturing and JDE World processes and design future‑state (“To‑Be”) solutions that improve efficiency, accuracy, and reliability.

Troubleshoot and resolve complex production‑critical issues impacting JDE World transactions, integrations, and manufacturing execution.

Support ERP upgrades, patches, integrations, and modernization initiatives involving JDE World and downstream/upstream systems.

Participate in testing activities including unit testing, integrated testing, user acceptance testing (UAT), and production validation.

Create and maintain technical documentation, program specifications, and operational support materials.

Mentor and provide technical guidance to junior analysts and developers; perform code reviews as appropriate.

Collaborate with infrastructure, database, and integration teams to ensure system stability, performance, and data integrity.

Perform additional responsibilities as required to support manufacturing operations and business objectives.

TECHNICAL SKILLS & EXPERIENCE Strong experience supporting JDE World in a manufacturing environment.

Hands‑on programming experience within ERP and manufacturing systems.

RPG experience is a strong plus, particularly within JDE World or manufacturing ERP environments.

Experience developing JDE World reports, batch processes, interfaces, and custom enhancements.

Solid understanding of manufacturing business processes, including production, inventory management, costing, and order execution.

Experience working with ERP transactional data, master data, and production data.

Proficiency with SQL and relational databases.

Understanding of the full Software Development Lifecycle (SDLC) in an enterprise manufacturing context.

QUALIFICATIONS Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experience.

Typically 7+ years of progressive experience as a Programmer Analyst, Systems Analyst, or similar role.

Demonstrated experience supporting manufacturing plants and JDE World systems.

Strong analytical, problem‑solving, and troubleshooting skills.

Ability to work independently while managing multiple priorities in a production‑critical environment.

Strong communication skills with the ability to translate technical concepts for manufacturing and business partners.

IP3 CAREER LEVEL ALIGNMENTSenior‑level individual contributor with deep domain expertise.

Owns and executes work independently within the manufacturing / JDE World domain.

Manages defined systems, applications, or processes…